Office Operations Manager at Eliseai

About EliseAI At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone. - Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place. - Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork. With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round [Upgrade to PRO to see link] led by Andreessen Horowitz to accelerate this mission. ABOUT THE ROLE We are hiring an Office Operations Manager to lead office operations for our New York headquarters and oversee execution across locations. This role manages a team of Office Operations Assistants in NYC and SF and owns workplace logistics, vendor management, and large-scale initiatives, including our upcoming complete move of our NY office to our brand new HQ! The ideal candidate has experience managing office teams, scaling office operations, and leading complex office moves in fast-growing environments. This role serves as the primary point of contact for all office-related operations, setting priorities and ensuring consistent execution through office staff and external vendors while driving efficiency and scalability as the company grows. KEY RESPONSIBILITIES OFFICE MOVE & MAJOR PROJECTS - Own and oversee the NYC headquarters relocation to 401 Fifth Avenue - Manage office planning across multiple floors and buildings in NYC - Coordinate timelines, vendors, budgets, and internal stakeholders - Serve as the primary liaison with movers, contractors, and building management OFFICE OPERATIONS & LOGISTICS - Act as the main point of contact for all office-related issues - Oversee day-to-day office operations for NYC HQ (~400 employees) - Manage desk planning, seating arrangements, space utilization, and office layouts - Handle building requests, facilities coordination, and operational issues - Ensure offices are organized, clean, and fully operational VENDORS, INVENTORY & STOCKING - Own vendor relationships across office operations (cleaning, maintenance, food services, stocking) - Standardize and scale inventory, ordering, and stocking processes - Implement systems to support consistent, cost-effective operations PROCESS IMPROVEMENT & SCALING - Implement and improve office procedures and operational workflows - Introduce scalable systems to support growth beyond startup-stage processes - Ensure consistency across current and future office locations WORKPLACE EXPERIENCE & EVENTS - Oversee logistics for internal events, and company gatherings - Support off-site events in New York City as needed - Partner with internal teams on onboarding logistics (non-HR) Move at rocket speed, build something massive. We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard. REQUIREMENTS - Ability to work on-site at the New York City office - 5+ years of experience in workplace operations, office management, or facilities leadership - Prior experience managing office teams and coordinating execution through staff and vendors - Proven ability to scale office operations, including building processes, operational workflows, and project tracking systems - Demonstrated experience leading office moves or large-scale operational projects - Strong background in vendor management, contract oversight, and operational logistics - Comfortable working in fast-paced, ambiguous environments with competing priorities - Highly organized, proactive, and able to own complex initiatives end-to-end - Flexibility to adjust work hours as needed to support business and operational requirements. Why Join Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn [Upgrade to PRO to see link] startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you. Benefits In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits: - Equity in the company - Medical, Dental and Vision premiums covered at 100% - Fully paid parental leave - Commuter benefits - 401k benefits - Fitness & home services stipend to cover part of your expenses so you can focus on what matters - A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office - Unlimited vacation and paid holidays - We'll cover relocation packages and make the move exciting, not painful! Job Compensation Range The salary range for this role is $100,000 - $150,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [Upgrade to PRO to see contact]