Join a Challenger
Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.
How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.
Our company continues to grow, and today we serve more than 780,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $138 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
Purpose of the Job
The Bilingual Talent Acquisition Partner will be responsible for the end-to-end recruitment of roles at the Bank. This will include sourcing and interviewing candidates for roles at various seniority levels. In this challenging role, you will wear multiple hats working closely with the HR leadership team and the hiring managers to develop, organize, and maintain recruiting processes and initiatives. We are looking for a consultative and creative recruiter to help scale teams across EQB. This person will also own the hiring for our administrative and servicing roles across other business lines.
Expect high impact and wide-ranging responsibility: owning your requisitions from start to finish, leading first-in-kind searches, and delivering best-in-class candidate experience. We are looking for a builder who thrives in a learning environment, not afraid to try new things, embrace new ideas, and welcome suggestions for how we can iterate on our processes.
Main Activities!
• Recruitment - 85%
• Manage the end-to-end recruitment for our high-volume administrative hires, including:
• Partner with leaders across the organization to understand their hiring objectives and develop recruiting tactics to hit headcount goals for our administrative and high-volume role portfolio
• Identify and implement strategic sourcing plans by creatively conducting research and utilizing a multitude of resources.
• Work closely with cross-functional teams to deliver a high-quality and holistic candidate experience
• Foster trust-based relationships with candidates, gaining a close understanding of their requirements and concerns. Serve as a skilled problem solver, facilitator and coach in final negotiations
• Resume screen, phone screen, conduct interviews, administer aptitude tests, conduct background checks, and manage the details related to employment offers, and closing of your roles
• Acquire a thorough understanding of job requisition / description for required competencies, skills, knowledge required for successful candidates
• Leverage search and problem-solving expertise on a variety of Equitable Bank’s recruiting initiatives
• Consult with hiring teams regarding the initial strategy discussion, updates on candidate activity and pipeline, sharing relevant talent/employer market data, and competitive intelligence
• Generate a group of strongly qualified candidates in advance of need; creating a talent pipeline for the Bank of passive candidates. Ensures actions to source, attract, and recruit diverse talent are consistently embedded in sourcing strategies
• Work with external agencies that assist people with disabilities, Indigenous Peoples, and other employment equity initiatives
• Consult with the business to educate and train on best practices on networking and sharing of career opportunities
• Effectively utilize Applicant Tracking System (ATS) to manage all aspects of the hiring process and keep the ATS up to date to allow for consistent metrics to be produced monthly
• Project Work and Implementation – 10%
• Provide market research to support candidate and geographic profiling to guide recruiting
• Construct thorough sourcing reports to assist the team in recognizing practical sourcing channels
• Keep up to date with all Employment law legislations on hiring practices
• Communicate with managers and employees to support the employee referral process
• Carry out the bank’s commitment to diversity, equity and inclusion as part of our recruiting strategies
• Attend various career fairs to promote and educate job seekers about Equitable Bank’s employer brand and career opportunities
• Contribute to various Talent Acquisition and HR projects as required
• Training – 5%
• Provide managers with interview skills training, as needed
• Advise managers and employees on staffing policies and procedures
Your experience!
• Minimum 4 years of high-volume recruitment experience, hiring for administrative and servicing roles
• Bachelor's Degree or equivalent experience preferred
• Strong communication in French and English is mandatory
• Results driven with proven experience sourcing top talent at scale
• Proven abilities to source passive candidates and build diverse pipelines
• Experience using Lever applicant tracking systems (ATS)
• An active and data driven approach to problem solving; you enjoy making sense of the trends and using the insights to better your process to make it more efficient
• A passion for delivering exceptional candidate experience
• Bachelor's Degree or equivalent experience preferred
• Clear understanding of the end-to-end recruitment lifecycle
• Adept in Boolean Search
• In-depth experience in conducting internet research, including sourcing candidates through social media and other channels
• Abreast with the Canada Labour Code and all Canadian employment regulations in relation to recruitment
• Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness
• Experience recruiting in a high-volume, fast-paced environments
• An interest in working in a cross-functional and fluid environment, the ability to learn quickly, and adopt
• Must be able to handle sensitive and confidential information appropriatel
What we offer [For full-time permanent roles]
💰 Competitive discretionary bonus
✨ Market leading RRSP match program
🩺 Medical, dental, vision, life, and disability benefits
📝 Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy and personal days
🖥 Virtual events to connect with your fellow colleagues
🎓 Professional development and comprehensive Career Development program
💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We can’t wait to get to know you!