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SeniorFull-timeAgile
Salary Range
$72,930 - $98,670 /year
This salary is estimated based on similar roles. The actual salary may vary.
💼 Mission : dans le cadre du développement de sa région Bretagne, HELPLINE recherche un BUSINESS ANALYST. 
Vos responsabilités seront les suivantes : 
• Participer à la prise en charge des demandes d'assistance fonctionnelle  de travaux ou de paramétrage sur des sujets du domaine de compétence du service.  
• Participer à la prise en charge des incidents en collaboration avec les IT  
• Contribuer au recueil des besoins, à la construction, la planification de la fabrication et à l’affinage des récits utilisateurs sur les projets (dont rédaction des règles de gestion), collaborer avec les développeurs pour traduire ces besoins.   
• Participer à la définition de la stratégie de test (identification des moyens et des TNR) Préparer les récits de tests et exécuter les tests manuels tout au long du cycle de fabrication du projet.   
• Mise à jour de la documentation métier et fonctionnelle du produit (processus métier documentation client, référencement de données).  
• Participer ou organiser des cadrages (accompagné si nécessaire du PO, ou d’un expert fonctionnel ou d’un IT).  
• Contribuer à l’ensemble des cérémonies agiles et sessions d’affinage.  
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About EVERIENCE
EVERIENCE is a forward-thinking company specializing in the development and implementation of innovative digital solutions to enhance customer experiences across various industries. Operating at the intersection of technology and customer engagement, EVERIENCE focuses on creating seamless, personalized interactions that drive business growth. While the exact founding date and location are not specified, the company’s name suggests a commitment to delivering enduring and impactful experiences, positioning it as a leader in the digital transformation space. EVERIENCE leverages cutting-edge technologies to help businesses adapt to evolving market demands and customer expectations. The company offers a suite of products and services designed to optimize customer engagement, including interactive platforms, data analytics tools, and bespoke digital experiences. Key features of EVERIENCE’s solutions include real-time data integration, intuitive user interfaces, and scalable architecture to accommodate diverse business needs. Their target audience primarily consists of enterprises seeking to enhance customer loyalty, streamline operations, and gain competitive advantages through data-driven insights. EVERIENCE’s offerings are particularly suited for sectors such as retail, hospitality, and financial services, where personalized customer experiences are paramount. EVERIENCE has established itself as a trusted partner for businesses aiming to innovate and differentiate themselves in a crowded marketplace. The company’s unique value proposition lies in its ability to blend creativity with technical expertise, delivering solutions that not only meet but exceed customer expectations. By prioritizing user-centric design and measurable outcomes, EVERIENCE has helped numerous clients achieve significant improvements in customer satisfaction and operational efficiency. Its market position is further strengthened by a reputation for reliability, innovation, and a deep understanding of the challenges faced by modern businesses.
