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Mid LevelFull-time
Salary Range
$30,940 - $41,860 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Product Operations Specialist to join Serasa Experian. This role focuses on ensuring the stability and performance of credit products like loans and credit cards. You will be the central point for platform monitoring, analyzing indicators, tracking alerts in Datadog, and quickly identifying any instability to engage the correct departments.
Key Responsibilities
- →Monitor and analyze operational and product indicators to identify improvement opportunities and critical points.
- →Direct demands to squads, technology departments, and BizDev teams, ensuring alignment and prioritization.
- →Lead action plans for problem resolution and improvement implementation.
- →Conduct quantitative and qualitative analyses to support strategic and operational decisions.
- →Work closely with Product, Technology, and BizDev teams.
- →Ensure initiatives are aligned with product strategy and business objectives.
Requirements
- ✓Strong analytical vision.
- ✓Autonomy and ability to connect data, technology, and strategy.
- ✓Experience in product operations or a similar field.
- ✓Ability to transform data into actionable insights.
- ✓Experience with monitoring tools like Datadog.
- ✓Excellent communication and coordination skills.
Benefits
- ★Opportunity to work directly with credit products.
- ★High responsibility and direct impact on credit products.
- ★Dynamic, data-oriented environment.
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About Experian
Experian is a global information services company that specializes in providing data and analytics solutions to businesses and consumers. Headquartered in Dublin, Ireland, with a presence in over 44 countries, Experian has been a leader in the information services industry since its inception in 1996. The company leverages advanced technology and extensive data resources to help organizations make informed decisions, mitigate risk, and identify growth opportunities. Its services are integral to sectors such as finance, retail, telecommunications, and healthcare, where accurate data is critical for operational efficiency and strategic planning. Experian offers a comprehensive suite of products and services, including credit reporting, fraud detection, marketing analytics, and decision automation. Key features of their solutions include real-time data processing, predictive analytics, and customizable reporting tools that enable clients to gain actionable insights. The company primarily targets financial institutions, retailers, and telecommunications providers, helping them manage credit risk, combat fraud, and enhance customer engagement. Additionally, Experian provides consumer credit reports and identity protection services, catering to individuals seeking financial transparency and security. Experian has established itself as a market leader, recognized for its innovative use of data and technology to solve complex business challenges. The company holds a significant market share in the information services industry, supported by its robust global infrastructure and commitment to data accuracy and compliance. Experian’s unique value proposition lies in its ability to integrate vast datasets with cutting-edge analytics, providing clients with unparalleled insights that drive business success and regulatory compliance. Its dedication to data privacy and ethical practices further reinforces its reputation as a trusted partner in the information services sector.
