Loading...
Mid LevelFull-timeRust
Salary Range
$69,360 - $93,840 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an experienced Renewal Account Manager to join our Data Quality business. This critical role focuses on retaining and expanding a large portfolio of existing customers through annual software license renewals.
Key Responsibilities
- →Lead the renewal pipeline and deliver monthly and quarterly targets
- →Create timely and accurate commercial conversations to retain and protect customer revenue
- →Maintain an understanding of Experian products to qualify, position value, and guide renewal decisions
- →Identify cross sell and upsell opportunities within the existing customer base
- →Partner with Account Managers on strategic accounts, including customer meetings and road visits where required
- →Actively participate in Sales Training Workshops and regular performance discussions
- →Champion a strong customer centric culture, ensuring all actions align with regulatory and compliance requirements
- →Maintain accurate records, forecasts, and deal status updates within CRM systems
- →Collaborate cross functionally to resolve customer issues and ensure a smooth renewal experience
Requirements
- ✓Experience in renewals, account management, inside sales or customer success or in a similar revenue retention role
- ✓Advantageous experience managing contract lifecycle, including draft amendments, validating terms, navigating approvals and ensuring compliance
- ✓Experience with commercial drivers, pricing structures, and customer value propositions
- ✓Advantageous: experience in financial analysis, forecasting, margin review or modelling to support commercial decision-making
- ✓Experience in technologies such as Salesforce CRM, Power BI and Microsoft Excel
- ✓Negotiation and influencing skills with the ability to run renewal cycles end to end
- ✓High attention to detail and disciplined CRM and pipeline management
- ✓Ability to manage competing deadlines and maintain a proactive, organised approach
- ✓A commitment to becoming a product expert and trusted advisor
- ✓Resilience, curiosity, and a continuous improvement mindset
Free to sign up. Takes 30 seconds.
