Loading...
SeniorFull-timeGo
Salary Range
$132,600 - $179,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a talented Solutions Consultant to join our Ecosystem team at Flexport. In this role, you will bridge the gap between Sales, Account Management, Global Operations, Solutions Engineers, and Product Teams to ensure the successful deployment, ongoing utilization, and stability of integrations.
Key Responsibilities
- →Own the end-to-end delivery for all integrations required to help onboard Flexport's largest and most complex customers
- →Drive functional requirements gathering and define end-to-end integration requirements to meet client needs
- →Be the subject matter expert on freight forwarding scenarios that impact customer integrations
- →Build a deep understanding of Flexport's current tech capabilities as they relate to integrations
- →Lead projects accommodating various integration technologies used by logistics partners
- →Work closely with Product Engineers and Integration Engineers to ensure clear requirements
- →Collaborate with Account Management, Sales, and Global Operations teams to review and update SOPs
- →Facilitate User Acceptance Testing across end-users both internally and externally
- →Partner with Account Executives and sales leaders to support integration-related requests
Requirements
- ✓5+ years software or technology experience in a Solutions Consultant or similar role
- ✓Familiarity with APIs, transmission protocols, and payload/file formats
- ✓Strong analytical and problem-solving skills with a proactive, results-oriented mindset
- ✓Ownership mindset to drive improvements across various teams
- ✓Experience working with cross-functional teams and providing project leadership
- ✓Initiative and positive attitude with a desire to learn independently
- ✓Outstanding organizational and time-management skills with excellent communication
- ✓Experience with data analytics, data manipulation, and/or system integrations
- ✓Bachelor's degree in a technical field or relevant work experience
- ✓Willingness to travel up to 25%
- ✓Bonus points for:
- ✓Prior experience in logistics and/or global trade
- ✓Experience with enterprise iPaaS systems
- ✓Ability to drive integration efforts between Flexport and various customer systems
