National Account Manager, Canada at FortuneBrands

As a National Account Manager, you will build and strengthen partnerships with major national retail accounts, owning end‑to‑end customer relationships while driving sales growth and margin performance across assigned categories. In this role, you will focus on growing and protecting existing business, expanding assortments, improving merchandising and messaging, and working closely with Marketing, eCommerce, and cross‑functional sales teams to maximize in‑store and online performance. You will partner with customers and internal teams to execute growth initiatives, bring forward insights from the market, and coordinate programs that enhance product visibility and retail execution. Your ability to translate data into action—balancing customer needs with business objectives—will be critical to driving long‑term success. We value individuals who can Think Fast, using insights and data to identify opportunities; Work It Together, building strong, trust‑based partnerships with customers and internal teams; and Make the Hard Call, applying thoughtful judgment to decisions that balance growth, margin, and long‑term relationships. Position Location This position is based in Toronto, Ontario, and requires up to 50% travel to support customer engagement, field activity, and national account responsibilities. What you will be doing • Partner with assigned national retail accounts to achieve annual sales revenue and margin targets on a quarterly, semi‑annual, and annual basis. • Collaborate with retail partners and internal teams to develop account strategies and shared growth plans aligned with corporate objectives. • Identify opportunities to expand assortments, optimize portfolios, and enhance product visibility across brick‑and‑mortar and eCommerce channels. • Coordinate and support marketing, promotional, and merchandising initiatives that help retailers effectively showcase products. • Lead and facilitate line reviews, promotional reviews, and strategic business reviews, aligning customer needs with category strategies. • Build and maintain strong, trust‑based relationships with account stakeholders and third‑party selling partners. • Partner with Sales Leadership to develop forecasts, track performance, and communicate key initiatives. • Initiate and lead margin improvement activities through collaboration with Finance, Marketing, Logistics, and Customer Service teams. • Gather and share insights on market trends, competitive activity, and customer behavior using POS data, store visits, and industry engagement. • Support customer trade shows and events, including program coordination and account execution. • Serve as a key connection point between customers and internal teams, sharing insights that inform product, marketing, and operational strategies. • Apply strong financial acumen to identify opportunities that benefit both the customer and the business. • Identify and recommend continuous improvement opportunities across processes, assortment strategy, and account execution.