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SeniorFull-timeRust
Salary Range
$66,300 - $89,700 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Account Executive for our CX team to build transformative partnerships with global enterprise organizations. This role focuses on crafting high-value strategies to optimize customer experience and operational efficiency.
Key Responsibilities
- →Lead Freshworks’ efforts to build transformative partnerships with global enterprise organizations
- →Craft and deliver high-value strategies that help organizations optimize their customer experience and operational efficiency
- →Engage C-suite executives and global teams to create lasting impact
- →Collaborate with internal teams to design and deliver highly customized solutions
- →Navigate complex organizational structures to align diverse global teams
- →Craft tailored proposals that deliver measurable value to clients
- →Lead relationship with CX persona for current customers and find new paths of growth
- →Build long-term, trusted relationships with C-suite executives and global stakeholders
- →Strategically manage a high-value pipeline with long sales cycles
Requirements
- ✓Expertise in CX solutions
- ✓Experience in complex sales cycles
- ✓Ability to engage C-suite executives and global teams
- ✓Strong stakeholder management skills
- ✓Experience in CX workforce transformation and enterprise CX solutions
- ✓Pipeline management experience
- ✓summaryBullets: [
- ✓"Build transformative partnerships with global enterprise organizations",
- ✓"Craft high-value strategies for customer experience optimization",
- ✓"Engage C-suite executives and global teams",
- ✓"Design and deliver customized solutions",
- ✓"Navigate complex organizational structures",
- ✓"Craft tailored proposals for clients",
- ✓"Lead relationships with CX persona"
- ✓],
- ✓requirementBullets: [
- ✓"Expertise in CX solutions",
- ✓"Experience in complex sales cycles",
- ✓"Ability to engage C-suite executives and global teams",
- ✓"Strong stakeholder management skills",
- ✓"Experience in CX workforce transformation",
- ✓"Enterprise CX solutions knowledge",
- ✓"Pipeline management experience"
- ✓]
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About Freshworks
Freshworks is a leading provider of customer engagement and IT solutions, specializing in creating innovative software that helps businesses streamline operations and enhance customer interactions. Headquartered in the United States, with a global presence, the company was founded in 2010 with a mission to build a new generation of business software that is easy to use, powerful, and accessible. Operating at the intersection of customer service, IT service management, and sales, Freshworks leverages cutting-edge technology to empower organizations of all sizes to deliver exceptional experiences and improve productivity. The company offers a comprehensive suite of products, including Freshdesk for customer support, Freshservice for IT service management, and Freshsales for sales automation. These solutions are designed with intuitive interfaces, AI-driven automation, and robust analytics to simplify complex workflows and provide actionable insights. Freshworks caters primarily to small and medium-sized businesses, as well as enterprises, across various industries, helping them to centralize communication, resolve issues efficiently, and foster stronger relationships with their customers and employees. Key features such as omnichannel support, self-service portals, and customizable workflows ensure that businesses can adapt the tools to their specific needs. Freshworks has established itself as a trusted name in the customer engagement space, recognized for its commitment to innovation and customer-centric approach. The company has achieved significant milestones, including rapid growth in its user base and recognition in industry rankings for its software excellence. By prioritizing scalability, security, and ease of integration, Freshworks differentiates itself by offering solutions that not only address immediate business challenges but also evolve with the changing demands of the market. Its unique value proposition lies in combining powerful functionality with a user-friendly experience, making advanced business tools accessible to organizations at every stage of their growth.
