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ManagerFull-timeAIML
Salary Range
$163,200 - $220,800 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an engineering leader to own the Core AI Platform team at Front, a leading AI-powered customer service platform. This role involves managing a team of senior AI engineers to deliver on an ambitious technical roadmap and guide strategic AI investments.
Key Responsibilities
- →Own the technical roadmap for Front's AI platform, guiding strategic investments in AI
- →Drive architectural decisions on AI infrastructure - LLM orchestration, RAG systems, model evaluation, prompt management
- →Manage and grow a team of senior engineers, providing mentorship and career development
- →Define and improve the interfaces between the AI platform and product feature teams
- →Contribute to engineering-wide initiatives as a member of Front's engineering management team
Requirements
- ✓Deep technical fluency in AI/ML systems, particularly LLM-based applications
- ✓Track record of managing and scaling a team of senior/staff engineers through ambiguous, fast-moving problem spaces
- ✓Proven ability to guide strategic AI investments - evaluating emerging techniques, making build-vs-buy decisions
- ✓Strong cross-functional partnership skills to align AI platform capabilities with product needs
- ✓Experience building and operating AI/ML infrastructure or platform services in production at scale
Benefits
- ★Competitive salary and equity
- ★Private health insurance, including plan options at no cost to employees
- ★Paid parental leave
- ★Flexible time off policy
- ★Mental health support with Workplace Options
- ★Family planning support with Maven
- ★$100 per month Lifestyle Stipend
- ★Wellness Days
- ★Winter Break
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