Loading...
Mid LevelFull-timeAI
Salary Range
$121,000 - $141,000 /year
About the Role
The Business Analyst – Process Automation plays a key role in improving operational efficiency through automation and process optimization. This role bridges business strategy and technology by analyzing workflows, identifying automation opportunities, and implementing scalable solutions using low-code/no-code tools.
Key Responsibilities
- →Partner with business leaders to analyze, document, and improve business processes through automation initiatives.
- →Identify and prioritize automation opportunities by assessing ROI, complexity, and alignment with business goals.
- →Design, test, and deploy automated workflows using tools such as Power Automate, Workato, or UiPath StudioX.
- →Create and maintain detailed process documentation, SOPs, and automation governance guidelines.
- →Collaborate with IT and Engineering to ensure automations meet security, compliance, and integration standards.
- →Monitor, measure, and report on automation performance, adoption, and process improvements.
- →Train and support end users and business teams on automation best practices and process improvement tools.
Requirements
- ✓3–5 years of experience in business analysis, process improvement, or operational excellence.
- ✓Hands-on experience with one or more process automation platforms such as Power Automate, UiPath StudioX, Workato, or Zapier.
- ✓Certifications in relevant platforms (e.g., Zapier Expert).
- ✓Strong understanding of business process modeling, workflow design, and change management principles.
- ✓Ability to analyze complex processes, identify inefficiencies, and develop data-driven recommendations.
- ✓Experience gathering and documenting requirements from multiple business stakeholders.
- ✓Excellent communication, facilitation, and stakeholder management skills.
- ✓Strong problem-solving, analytical, and critical-thinking abilities.
- ✓Proficiency with Microsoft Office Suite, Jira, and Lucid Chart (or equivalent tools).
