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DirectorFull-timeRustData ScienceAIML
Salary Range
$230,000 - $260,000 /year
About the Role
We are looking for a Director of Product to lead the fraud and risk function for our consumer products at GoodLeap. This is a high-impact individual contributor role responsible for architecting systems, controls, and decisioning that protect our credit products, consumer payments, and homeowner experiences while maintaining a seamless, high-conversion user journey.
Key Responsibilities
- →Set and drive the end-to-end fraud and risk product strategy across credit products, consumer payments, and the homeowner app, delivering strong protection without compromising experience.
- →Own the roadmap for fraud detection and risk scoring systems, and partner closely with Engineering and Data Science to advance models, rules, and real-time defenses.
- →Partner with Security to strengthen identity and account integrity, shaping product-side risk controls (KYC/KYB, device intelligence, behavioral signals) that mitigate synthetic IDs, ATO, and mule activity.
- →Lead the strategy to prevent fraud-driven disputes and chargebacks by strengthening upstream controls, improving decisioning logic, and reducing opportunities for abuse before they reach Operations.
- →Analyze fraud patterns, model performance, losses, and false positives, and make sharp, data-driven decisions that reduce fraud while preserving customer experience.
- →Manage key vendor relationships and evaluate new technologies, signals, and platforms that can strengthen our fraud and risk defenses.
- →Collaborate with Compliance and Legal to ensure fraud and risk systems meet regulatory requirements and are audit-ready.
- →Communicate risks, trends, and mitigation plans to senior leadership with clarity, urgency, and high signal.
Requirements
- ✓10+ years of fraud, risk, identity, or trust & safety product experience in fintech, banking, lending, payments, or consumer finance.
- ✓Proven success designing fraud/risk systems, working with DS/ML teams, and shipping high-impact risk products at scale.
- ✓Deep understanding of fraud vectors (ATO, synthetic identities, mule accounts, friendly fraud, credit abuse, chargebacks).
- ✓Experience with KYC/AML, sanctions, adverse media, dispute regulations, and compliance alignment.
- ✓Strong analytical abilities, fluent with metrics, funnels, decision trees, and interpreting model outputs.
- ✓Ability to lead teams, influence senior stakeholders, and make crisp tradeoffs between risk mitigation and growth.
- ✓High-signal communication: clear, structured, authoritative.
