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Mid LevelFull-timeRustGo
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a driven SMB Account Executive to help fuel new business growth across our small and very small business segments. This role focuses on converting inbound interest, generating pipeline, and closing new business while also owning outbound prospecting within defined SMB segments.
Key Responsibilities
- →Own the full sales cycle for SMB customers, from inbound lead qualification through close, while also outbounding to generate net-new pipeline
- →Lead consultative, solution-based sales conversations over Zoom to understand small business gifting needs and clearly position Goody’s value
- →Convert warm inbound leads by responding quickly, nurturing early-stage buyers, and driving deals to close
- →Run product demos, follow up with tailored recommendations, and guide prospects to their first successful send on Goody
- →Partner closely with Customer Success and Customer Support to ensure a smooth post-sale handoff and strong onboarding experience
- →Collaborate with Project Managers pre- and post-sale to move custom and swag deals forward, align on timelines, and work with customers to finalize product details
- →Surface trends, buyer feedback, and common objections to help inform Marketing and Product
- →Accurately track activity, pipeline, forecasting, and deal progress in Salesforce and Gong
- →Follow established sales processes while contributing ideas to improve and evolve our SMB sales playbook
- →Represent Goody with professionalism, energy, and a strong commitment to delivering value in every customer interaction
Requirements
- ✓1+ years of experience in a sales or business development role, preferably in B2B SaaS, ecommerce, or a high-velocity transactional sales environment
- ✓Proven track record of hitting or exceeding quota in a high-volume sales role
- ✓Comfortable owning a pipeline, managing a high number of leads, and driving deals from first touch to close across both inbound and outbound motions
- ✓Strong collaborator who can work cross-functionally and communicate clearly and promptly (written and verbal) to keep deals moving and deadlines on track
- ✓Able to build trust quickly with SMB buyers through professional, thoughtful communication via Zoom and email
- ✓Familiarity with CRMs like Salesforce and sales intelligence and engagement tools like Gong, Apollo, Outreach, or similar
- ✓Highly organized, detail-oriented, and self-motivated in a remote work environment
- ✓Startup and e-commerce experience is a plus, we value scrappiness, initiative, and the ability to figure things out
