Senior Account Manager (Canterbury & Otago) at halter

ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Bessemer Venture Partners [Upgrade to PRO to see link] BOND, [Upgrade to PRO to see link] DCVC [Upgrade to PRO to see link] Blackbird [Upgrade to PRO to see link] Promus Ventures [Upgrade to PRO to see link] Rocket Lab’s Peter Beck and Icehouse ventures [Upgrade to PRO to see link] To find out more, visit our LinkedIn [Upgrade to PRO to see link] & Instagram [Upgrade to PRO to see link] ABOUT THE ROLE We are searching for a Senior Group Account Manager to support and grow Halter across Mid Canterbury, South Canterbury, and North Otago, partnering with multi‑farm operators and their teams. This is a chance to work with some of the most progressive farming businesses in the South Island, and to help multi‑farm operators unlock measurable outcomes across their farm portfolios. You will be the primary partner for your farmers and their team. You will build deep, trust‑based relationships, make sure Halter is driving real business outcomes, and own retention, renewals, and growth across the farms. This role is different from a typical Account Management role at Halter. Success will be driven by how well you coordinate across sites, align multiple stakeholders, and help farm owners and their teams make decisions consistently across their operations. This role does not sit with our corporate team and will work alongside our owner operator Account Management team. Location note: This role is ideally based in Ashburton / Mid Canterbury. The rationale is to focus on multi‑farm operators clustered across Canterbury and North Otago, with efficient travel access across Mid Canterbury and down into North Otago. Frequent travel around the region is a core (and fun) part of the job. WHAT YOUR DAY COULD LOOK LIKE - Revenue retention & expansion - Own the retention, renewals, and expansion for Halter’s existing revenue across your multi‑farm portfolio. - Build and execute an expansion plan across farms within each parent organisation, including sequencing, stakeholders, timelines, and clear value outcomes. - Multi‑farm account management - Run a parent‑level account plan and ensure each farm within the group has clear goals, a success plan, and the right support. - Maintain a single view of health, benchmarking and value across each farm group, while still being present and practical on each farm. - Deployment & onboarding (at scale) - Support onboarding, training, and implementation of the Halter system across multiple farms. - Ensure owners, operations managers, and farm teams are set up for success. - When multiple farms are onboarding at once, lead structured, high‑touch rollout days. - Relationship building across stakeholders - Build relationships from owners and decision makers through to farm operations managers and farm workers. - Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families. - Farmer success & outcomes - Partner with customers to set clear business goals, timelines, priorities, and metrics of success at both farm and parent‑organisation level. - Make sure Halter is driving outcomes across productivity, labour efficiency, and day‑to‑day execution. - Problem solving & support - Provide prompt and effective communication and support, helping customers navigate operational change and technical challenges with calm, practical leadership. - Community & networking - Represent the Halter brand with pride. - Build strong local networks and help create community touchpoints (for example, discussion groups and local events). - Customer advocate - Act as the voice of the customer and bring context from the field to our product and wider Halter teams. EXPERIENCE THAT HELPS YOU HIT THE GROUND RUNNING: - Significant Account Management experience - Proven experience managing a portfolio of accounts, driving renewals, and growing accounts through value delivery. - Comfort owning commercial outcomes and navigating complex stakeholders. - Deep farm systems knowledge - Strong understanding of dairy and South Island farm operating rhythms. - Practical knowledge of how decisions get made and implemented across farm teams. - Ability to work across roles and levels - You can work effectively with owners, farm operations managers, and farm workers. - You bring structure and clarity, without losing the human connection. - Ashburton based (preferred) - You are based in Ashburton / Mid Canterbury, with the ability to travel frequently across Mid Canterbury, South Canterbury, and North Otago. WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 12 MONTHS - Strong, trusted relationships with the owners and teams across your farm groups - 100% retention across your portfolio - Clear expansion pathways identified across each parent organisation - Measuring and proving Halter’s measurable impact on customer performance WE’RE BACKING POTENTIAL OVER POLISH. THESE ARE THE TRAITS THAT MATTER MOST: - A great human first - You bring integrity, humility, and care. - You do what you say you’ll do. - You show up for your customers and teammates. - Lifelong learner mindset - You’re genuinely curious. - You ask questions, seek feedback, and keep levelling up. - Hunger and grit - You enjoy ambitious goals, solving hard problems, and sticking with it when things get tough. - Positive energy and team spirit - You lift others up. - You enjoy collaborating, sharing ideas, and celebrating wins. - Comfort in a fast‑moving environment - You are at your best when things are dynamic. - You manage time and priorities well, and stay focused on what matters. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page [Upgrade to PRO to see link] for more information on working at Halter and don't forget to follow us on LinkedIn [Upgrade to PRO to see link] & Instagram [Upgrade to PRO to see link] WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our $1,000 personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"