Staff Content Designer at Hinge Health

Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com [Upgrade to PRO to see link]" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [Upgrade to PRO to see contact]. ABOUT THE ROLE As the team’s sole Staff Content Designer, you’ll be the primary steward of content craft across our member experiences. You’ll work embedded within a highly collaborative Product Design team, partnering closely with designers, product managers, and clinical experts — while independently defining and advancing the content discipline at Hinge Health. You’ll be joining a collaborative organization where content strategy is developed in close partnership with cross-functional partners, not siloed from design decision-making. This role is ideal for someone who enjoys being deeply embedded in design conversations and influencing experience quality end-to-end. This is a high-impact role, at an especially exciting time in Hinge Health’s journey. Our team is at the center of solving impactful problems for millions of members who are managing their joint and muscle health, while making a meaningful difference in their lives. WHAT YOU'LL ACCOMPLISH - Shape the vision by setting a long-term strategy for how content design operates and supports member-facing experiences within our team - Serve as the foundational voice and advocate for content design, establishing standards, practices, and influence across the organization - Translate domain knowledge (e.g., habit formation, pain science, etc) into clear, engaging, digestible learning content for members - Contribute to and evolve our design system by developing scalable guidelines, systems, and principles that elevate clarity, cohesion, and accessibility - Partner closely with design, product, and clinical peers to ensure a cohesive narrative and clinical accuracy across the member experience BASIC QUALIFICATIONS - 7+ years of experience shipping larger scale software products - A standout and updated portfolio demonstrating high-impact work, with a high bar for quality and craft - Bachelor’s Degree in English, Journalism, Human-Computer Interaction Design, or another relevant field or equivalent experience PREFERRED QUALIFICATIONS - Comfortable acting as a solo practitioner and discipline owner - Ability to advocate for content quality and clarity over time - Thrives in environments where structure is evolving and enjoys building it - Possess impactful communication and storytelling skills - Background in health writing, habit formation, or science communication - Experience translating complex concepts into clear, trustworthy narratives - Knowledge in A11Y labeling and best practices - Ability to navigate legal approvals and collaboration with advisory teams HINGE HEALTH HYBRID MODEL We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. ABOUT HINGE HEALTH At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at [Upgrade to PRO to see link] CULTURE AND ENGAGEMENT Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. [Upgrade to PRO to see link]