Staff Product Designer, Exercise Experience at Hinge Health

Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com [Upgrade to PRO to see link]" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [Upgrade to PRO to see contact]. ABOUT THE ROLE Hinge Health is a company that recognizes the value of design – as a Staff Product Designer, you’ll join a tight-knit, collaborative team of designers who care deeply about creating cohesive and intuitive product experiences. Our team is at the center of solving impactful problems for millions of members who are managing their joint and muscle health, and making a meaningful difference in their lives. In this role, you’ll help shape our core Exercise Therapy (ET) Experience, designing solutions that allow members to learn more about Hinge Health and start their pain-relief journey. As a Staff Product designer, you’ll collaborate with cross-functional teams to create intuitive, user-centered solutions from concept to execution, including user research, interaction/UI design, and prototypes that evolve our member experience forward, while driving towards our key business goals. We’re looking for designers that excel in the ability to simplify complex challenges into impactful user experiences, care deeply about the quality of their work, have a strong track-record of shipping impactful experiences, come with a growth mindset, and bring a genuine desire to learn about our members. This is a high-impact role, at an especially exciting time in Hinge Health’s journey. Our business is thriving, our member base continues to grow, and the impact of this role can directly power our company to grow. WHAT YOU'LL ACCOMPLISH - Design the next generation of our digital physical therapy experience, centered around the virtual interaction and multimedia content that powers members’ sessions. - Collaborate across teams and platforms: Work with cross-functional teams to create an integrated experience across desktop and mobile web. Native mobile familiarity is a plus. - Optimize the journey: Use A/B testing, user research, and data science insights to refine enrollment strategies, improving completion rates and time-to-value. - Design at scale: Use and contribute to our design system to build scalable components and patterns that support consistency and efficiency. - Champion quality and accessibility: Ensure that every onboarding touchpoint is accessible, inclusive, and thoughtfully crafted for diverse user needs. BASIC QUALIFICATIONS - 7+ years of product design experience, including partnering with product and engineering teams - Bachelor’s Degree in Interaction, Industrial, Product, Service design, Human-computer interaction, or equivalent experience. - A standout portfolio showcasing high-impact product work and leadership across complex initiatives. - Mastery of interaction and visual design with a track record of advancing the craft and inspiring design excellence. - Experience leading ambiguous problem spaces, setting vision, and defining design strategy across products or platforms. PREFERRED QUALIFICATIONS - Design thinker for bridging the digital to physical experience — you're energized by imagining real-life physical constraints while crafting intuitive digital solutions - AI curiosity – you actively explore how emerging tools like generative AI can enhance workflows, creativity, or product experiences - Design innovator – you are excited to redefine a space by bringing novel, delightful ideas to the table. You are able to pull from unexpected sources of inspiration. - Master of many mediums – you design seamlessly across mobile, desktop, wearables and other interfaces - Passion for Healthcare or Fitness – you’re passionate about enabling others to live their healthiest lives through design and technology, and have experience in the industry. HINGE HEALTH HYBRID MODEL We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. ABOUT HINGE HEALTH At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at [Upgrade to PRO to see link] CULTURE AND ENGAGEMENT Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. [Upgrade to PRO to see link]