Staff Product Designer, Home & Explore at Hinge Health

Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com [Upgrade to PRO to see link]" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [Upgrade to PRO to see contact]. ABOUT THE ROLE Hinge Health is a company that recognizes the value of design – as a Staff Product Designer, you’ll join a tight-knit, collaborative team of designers who care deeply about creating cohesive and intuitive product experiences. Our team is at the center of solving impactful problems for millions of members who are managing their joint and muscle health, and making a meaningful difference in their lives. In this role, you’ll help shape our Home & Explore experience, designing solutions that allow members to gain the most benefit from Hinge Health and have a seamless experience on their pain relief journey. As a Staff Product designer, you’ll collaborate with cross-functional teams to create intuitive, user-centered solutions from concept to execution, including user research, interaction/UI design, and prototypes that evolve our member experience forward, while driving towards our key business goals. We’re looking for designers that excel in the ability to simplify complex challenges into impactful user experiences, care deeply about the quality of their work, have a strong track-record of shipping impactful experiences, come with a growth mindset, and bring a genuine desire to learn about our members. This is a high-impact role, at an especially exciting time in Hinge Health’s journey. Our business is thriving (+50% revenue growth year over year), our member base continues to grow (+30% new user growth year over year), and the impact of this role can directly power our company to grow/ WHAT YOU'LL ACCOMPLISH - Drive company-wide Home and Explore initiatives: Collaborate across R&D to ensure governance of information architecture, overall user experience, and alignment with business outcomes. - Boost member engagement across key offerings: Drive engagement with exercise therapy, virtual visits with physical therapists and health coaches, and Enso wearable equipment through experimentation and ongoing customer feedback. - Define guidelines and design principles: Enhance discoverability of new programs in a contextual, meaningful, and intuitive way. - Design highly personalized habit-forming experiences: Leverage member input and behavioral data to tailor Home and Library experiences, helping members build healthy habits and maximize health outcomes. - Deliver a world-class app experience: Apply modern UI, best-in-class UX, and engaging motion design for smooth, intuitive interactions. - Collaborate across teams and platforms: Partner with cross-functional teams to create integrated experiences across mobile and desktop platforms; familiarity with native mobile is a plus. - Design at scale: Use and contribute to the design system to build scalable components and patterns that drive consistency and efficiency. - Champion quality and accessibility: Ensure every onboarding touchpoint is accessible, inclusive, and thoughtfully designed for diverse user needs. BASIC QUALIFICATIONS - 10+ years of product design experience, including partnering with product and engineering teams, Bachelor’s Degree in Interaction, Industrial, Product, Service design, Human-computer interaction, or equivalent experience. - Design craft mastery: Expertise in interaction and visual design, with a track record of advancing the craft and inspiring excellence across teams. - Strategic problem-solving: Experience leading ambiguous problem spaces, setting vision, and defining design strategy across products or platforms. - Data-informed design: Proficient in forming hypotheses, running A/B or multivariate tests, facilitating user research, and leveraging data science insights to optimize experiences. - Influence and communication: Highly effective communicator with the ability to align teams and influence senior stakeholders around design direction. - Mentorship and team development: Demonstrated success mentoring designers and elevating the overall quality and impact of team output. - Prototyping and innovation: Deep prototyping skills used to drive product alignment, experimentation, and innovation. - System-level design thinking: Expertise in scalable flows, component design, and building cohesive design systems.A standout and updated portfolio demonstrating high-impact product work, leadership on complex initiatives, and measurable outcomes. PREFERRED QUALIFICATIONS - Experience designing Home, Browse, or Search experiences: Strong ability to identify patterns and mechanics that drive sustained member engagement. - Proven facilitation skills: Track record of running pillar- or org-level workshops to align cross-functional partners on large, complex initiatives and move teams toward clear decisions. - Executive-level influence: Skilled in facilitating executive meetings, guiding conversations, framing decisions, and ensuring proper validation and checkpoints before moving forward. - Motion design expertise: Rich experience using animation to communicate status transitions, highlight achievements, and add delight through new programs or features. - AI curiosity and innovation: Actively explores emerging tools, such as Cursor, to accelerate design deployment and learning. - Design innovation: Excited to redefine spaces with novel and delightful ideas, drawing inspiration from unexpected sources. - Multimedia mastery: Proficient across mobile, desktop, wearables, and other interfaces, delivering seamless experiences. - Passion for healthcare or fitness: Committed to helping others live healthier lives through thoughtful design and technology, with relevant industry experience. Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. This is a San Francisco-based role that involves regular interaction and collaboration with Hinge Health colleagues in Bengaluru, India. Time zones: San Francisco is the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time – for example, 8am in San Francisco is 8:30pm in Bengaluru. Standard working hours in San Francisco are between 8am - 6pm. For this role, applicants should expect regular meetings in the early morning, and occasional late evening, to overlap with India Standard Time. ABOUT HINGE HEALTH At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at [Upgrade to PRO to see link] [Upgrade to PRO to see link] WHAT YOU'LL LOVE ABOUT US - Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. - Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. - Modern life stipends: Manage your own learning and development - Grow with us through discounted company stock through our ESPP with easy payroll deductions. CULTURE & ENGAGEMENT Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. [Upgrade to PRO to see link]