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Représentant de service à la clientèle / Customer Experience Representative at IndigoBooksMusic
IndigoBooksMusicMontréal, QC, ca·1w ago
Entry LevelFull-time
Salary Range
$16,575 - $22,425 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Experience Associate to join our team at Indigo. This role focuses on creating authentic experiences for both customers and employees, guided by our company culture and mission to add joy to people's lives.
Key Responsibilities
- →Create a warm and welcoming environment in our stores
- →Engage and connect with customers on the floor
- →Curate specific product collections for each customer
- →Ensure visual standards are followed and maintained
- →Seek information regarding new products, promotions and programs
- →Contribute to a health and safety-focused environment
- →Respond to customer feedback in a timely manner
- →Hold self and others accountable
- →Own self-development and provide continuous feedback
- →Share ideas to improve the employee and customer experience
Requirements
- ✓Ability to cultivate authentic customer experiences
- ✓Strong communication and storytelling skills
- ✓Product knowledge and enthusiasm
- ✓Commitment to health and safety standards
- ✓Accountability and self-motivation
- ✓Team collaboration abilities
- ✓Desire for continuous learning and development
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