Staff Software Quality Assurance Engineer at Inovalon

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The Staff Software QA Engineer works with all service aspects of high throughput and multi-tenant services, has the ability to design components carefully, properly handle errors, write clean and well-factored code with good tests and good maintainability. Duties and Responsibilities: 1. Collaborate with global, cross-functional teams to design, build, and operate innovative platforms ensuring quality across the SDLC. 2. Analyze complex functional and non-functional requirements (FR/NFR) and define comprehensive test strategies, plans, and objectives. 3. Develop and maintain manual and automated test cases for web, API, and backend systems using tools like Selenium and Playwright. 4. Perform end-to-end testing including Functional, Regression, Integration, System, UAT, and ensure data validation across SQL/Snowflake databases and stored procedures. 5. Implement automation frameworks and integrate tests into CI/CD pipelines to improve efficiency and coverage 6. Conduct API testing and performance/load testing using JMeter, analyzing results to optimize system scalability and stability. 7. Test applications deployed on AWS/Azure environments, validating compatibility, scalability, and security in cloud-based architectures. 8. Identify, document, and track defects using tools like Azure DevOps, and collaborate with development teams to resolve issues. 9. Ensure compliance with QA standards, best practices, and security guidelines, maintaining clear documentation and reporting on test coverage and results. 10. Mentor junior QA engineers, enforce best practices, and contribute to process improvements and test automation strategies. 11. Troubleshoot complex system-level issues, drive root cause analysis, and recommend solutions for performance and reliability. 12. Stay current with emerging QA tools, technologies, and methodologies, applying Agile principles to deliver continuous value and scalability. Job Requirements: 1. Minimum 8–12 years of progressive experience in Software Quality Assurance for enterprise-scale applications, with at least 2+ years in a technical leadership or staff-level role. 2. Advanced proficiency in Selenium and Playwright for automated UI and functional testing. 3. Proven ability to design and implement automation frameworks and integrate them into CI/CD pipelines for large-scale systems. 4. Deep experience in API testing using industry-standard tools and frameworks, ensuring robust coverage and reliability. 5. Strong experience testing Angular and Aurelia applications, including complex UI workflows 6. Expert-level knowledge of SQL, Snowflake, and stored procedures. 7. Ability to validate data integrity, optimize queries, and troubleshoot backend data issues. 8. Hands-on experience with AWS and Azure environments, including testing for scalability, security, and performance in cloud-based architectures. 9. Proficiency in JMeter for performance and load testing, including analysis, bottleneck identification, and optimization strategies. 10. Ability to analyze complex functional and non-functional requirements (FR/NFR) and define enterprise-level test strategies. 11. Develop and maintain test plans, automation scripts, and quality metrics aligned with business objectives. 12. In-depth experience in Functional, Regression, Integration, System, and User Acceptance Testing (UAT). 13. Strong ability to partner with engineering teams, product managers, architects, and DevOps to ensure quality across the SDLC. 14. Proven track record of mentoring QA engineers, driving best practices, and influencing quality initiatives across teams. 15. Familiarity with CI/CD tools, Agile methodologies, and modern QA best practices. 16. Strong problem-solving, analytical skills, and ability to troubleshoot complex system-level issues. Education: • Bachelor's degree in computer science, Software Engineering, or Information Technology Physical Demands and Work Environment: • Sedentary work (i.e. sitting for long periods of time). • Exerting up to 10 pounds of force occasionally and/or negligible amount of force. • Subject to inside environmental conditions. • Travel for this position will include less than 10% locally usually for training purposes. This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. 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