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ManagerFull-timeRustAgileGoAI
Salary Range
$78,608 - $106,352 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to join Insider One, a leading marketing and customer engagement platform. This role will be the face of the company to clients, bridging their needs with our technology.
Key Responsibilities
- →Be the bridge between client needs and Insider One's technology
- →Help clients understand which features and products best match their goals
- →Ensure clients are utilizing our technology effectively
- →Monitor and facilitate customer adoption of our technology
- →Work with engineers and product specialists to provide tech support
- →Develop and maintain key account plans to boost client value
- →Provide feedback on market trends and opportunities
- →Establish trusted advisor relationships with clients
- →Plan strategies to help customers meet objectives
Requirements
- ✓Previous work experience in customer-facing roles
- ✓Solid oral and written communication abilities
- ✓Self-motivated with a tech-savvy approach
- ✓Strong project and time management skills
- ✓Passion for testing and improving outreach effectiveness
- ✓Ability to work in a fast-paced startup environment
- ✓Strong communication skills in English and Dutch
Benefits
- ★Be part of a diverse global team with 50+ nationalities
- ★Access to internal trainings covering AI, coding, and personal development
- ★Access to learning platforms like Spotify, LinkedIn Learning, and MasterClass
- ★Eligibility for ESOP ownership
- ★Referral bonuses and volunteering opportunities
- ★Year-round team-building events and global retreats
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