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SeniorFull-timeRustGo
Salary Range
$66,300 - $89,700 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Senior Account Manager to join IntusCare, a company that helps PACE organizations deliver exceptional care and strengthen financial performance. This role serves as the strategic relationship owner for a portfolio of clients, ensuring they realize the full value of IntusCare’s solutions.
Key Responsibilities
- →Serve as the primary commercial contact for assigned clients, managing renewals, upsells, and contract negotiations
- →Develop and maintain strong relationships with executive and operational stakeholders across client organizations
- →Monitor account health and proactively address risks or barriers to client satisfaction
- →Serve as the voice of the customer internally by building cross-functional relationships
- →Identify and pursue opportunities to expand IntusCare’s footprint through cross-sell and upsell strategies
- →Lead quarterly business reviews and strategic planning sessions with clients
- →Collaborate with Product and Analytics teams to communicate client needs and success stories
- →Maintain accurate records of account activity, renewal timelines, and pipeline opportunities
Requirements
- ✓5-8+ years of experience in account management, client partnerships or commercial roles within healthcare technology
- ✓Strong understanding of healthcare delivery models (PACE, ACOs, Medicare Advantage, etc.)
- ✓Proven success managing complex, multi-stakeholder accounts with high retention and growth outcomes
- ✓Excellent communication, negotiation and relationship-building skills
- ✓Commercial mindset with demonstrated ability to drive renewals, upsells, and revenue expansion
- ✓Comfortable collaborating cross-functionally in a fast-paced environment
- ✓Proficiency with CRM systems and project management tools
- ✓Experience with EMR software is a plus
Benefits
- ★Competitive salary and benefits package
- ★Professional development and growth opportunities
- ★Flexible work environment
