Sales and Community Manager at Jetsetpilates

<div> <p>JETSET Pilates Glen Iris brings the globally recognised JETSET Modern Pilates method from the USA to Melbourne’s inner east. We deliver 50-minute, high-intensity, low-impact workouts on custom-built reformers, designed to maximise time under tension and build real strength and stability.</p> <p>Our method is structured, progressive, and results-focused, combining slow, controlled movement with seamless transitions to keep muscles working from start to finish. Set within a premium studio environment with DJ-curated playlists, JETSET offers a workout experience that is as effective as it is energising.</p> <p>This is not traditional reformer Pilates. This is a more intentional, strength-driven approach to training that challenges both body and mind.</p> <p>&nbsp;The Sales and Community Manager at JETSET Pilates is responsible for driving studio growth through sales leadership, lead conversion, and community activation.</p> <p>This is a performance-based, revenue-generating role focused on building a full and engaged membership base. You will lead all aspects of the sales funnel from first touchpoint through to long-term retention, while also executing local marketing initiatives and partnerships that bring new clients into the studio.</p> <p>This is not a front desk role. It is a growth role for someone who thrives on hitting targets, building relationships, and creating momentum both inside and outside the studio.</p> <p>You will play a key role in positioning JETSET within the local community, ensuring the studio is not only a place people train, but a brand they feel connected to.</p> </div> Core Responsibilities Revenue and Sales Leadership • Own and drive all membership sales and revenue targets • Convert leads, new clients, and class pack holders into active members • Manage and optimise the full lead pipeline using AXLE CRM • Conduct consistent follow-up across all inbound and outbound leads • Identify and action opportunities to increase conversion rates and average revenue per client • Confidently present pricing, promotions, and membership options • Deliver a premium, consultative sales experience aligned with the JETSET brand • Report on sales performance and pipeline activity Lead Generation and Community Activation • Drive local area marketing and grassroots activations to generate new leads • Build partnerships with local businesses, schools, and community groups • Execute in-person outreach, including events, pop-ups, and brand activations • Represent JETSET as a brand ambassador within the community • Generate leads through face-to-face interactions and community presence • Distribute offers, passes, and promotional materials strategically • Plan and host community-based events that drive first-time visits Client Experience and Retention • Deliver an elevated, boutique client experience at every interaction • Build strong relationships with members to increase retention and lifetime value • Create a high-energy, welcoming, and sales-focused studio environment • Identify at-risk members and proactively re-engage them • Turn first-time clients into long-term members through consistent touchpoints Marketing and Brand Growth • Support content creation aligned with the JETSET brand • Engage with leads and clients across social platforms • Leverage social media to support lead generation and community building • Collaborate on campaigns and promotions to drive studio growth Operations and Studio Standards • Maintain high standards across front-of-house presentation and operations • Ensure all client interactions reflect JETSET’s premium positioning • Support studio operations where required, while maintaining focus on sales priorities • Lead, manage, and develop a team of Studio Leads, providing clear direction, coaching, and accountability to ensure consistent performance across sales, client experience, and daily operations Schedule Expectations • Availability across mornings, evenings, and weekends as required • Strong presence both in the studio and within the local community • Take full ownership of sales performance and growth outcomes • Adaptable, proactive, and results-driven mindset What Success Looks Like • Consistent achievement of sales targets • Strong lead generation pipeline from both digital and local channels • High conversion rates from enquiry to membership • Growing, engaged studio community • Increased retention and member lifetime value Ideal Candidate • Proven experience in sales, business development, or client acquisition • Confident, personable, and highly motivated by targets and performance • Strong communicator who builds trust quickly • Comfortable with both in-studio sales and external outreach • Self-starter who takes initiative and drives results independently • Passionate about fitness, wellness, and community