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ManagerFull-time
Salary Range
$81,600 - $110,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
ONLINE ACCOUNT MANAGER
Position Summary: An Online Account Manager provides technical guidance and training for clients utilizing GBSβ online benefit enrollment system. Ability to analyze processes and develop valid solutions to resolve complex issues required. A successful candidate will be able manage approx. 50 clientsβ benefits administration through the online system.
Essential Duties & Responsibilities:
β’ Solid understanding of benefit administration, enrollment process and payroll functionality
β’ Strong customer service skills; including identifying and understanding clientβs needs, challenges and goals
β’ Answer client inquiries ranging from day-to-day questions to detailed complex integration issues
β’ Liaison with cross-function internal teams (including EDI, Implementation, Brokers, and Account Managers)
β’ Experience working with and developing strong relationships with client executives
Skills & Qualifications:
β’ Ability to independently exercise sound judgment for defined job duties, obtain results, troubleshoot problems, and formulate solutions
β’ Self-starter, highly motivated, and hands on
β’ High attention to detail and accuracy
β’ Ability to multi task, prioritize and organize in a face paced environment
β’ Proven ability to work effectively alone and on a multi-disciplinary team
Education & Experience:
β’ 1+ years working in customer service
β’ Strong work ethic
β’ Tech -savvy
β’ Excellent communication (written and oral) and presentation skills
β’Excel skills required (formulas and v-lookup used daily)
β’ Prior BenAdmin system experience helpful
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About Leavitt
Leavitt is a distinguished firm specializing in executive search and leadership advisory services, operating within the professional services industry. While the exact founding date and location are not explicitly stated, the company's name suggests a strong, established presence, likely rooted in a commitment to connecting top-tier talent with leading organizations. Leavittβs approach is centered on understanding the nuanced needs of both clients and candidates, leveraging deep industry knowledge to facilitate strategic placements that drive organizational success. The firmβs reputation is built on a foundation of integrity, precision, and a client-centric philosophy, making it a trusted partner for businesses seeking transformative leadership solutions. Leavitt offers a comprehensive suite of executive search services, including retained and contingency searches, leadership assessment, and organizational consulting. Key features of their offerings include a rigorous vetting process, personalized candidate engagement, and a focus on long-term cultural fit. The firm targets mid-to-large enterprises across various sectors, such as technology, finance, healthcare, and professional services, where the alignment of leadership vision with business strategy is critical. By combining industry expertise with a global network, Leavitt ensures that their clients gain access to exceptional leaders capable of navigating complex challenges and driving sustainable growth. Notable for its consistent delivery of high-impact placements, Leavitt has carved out a strong market position as a go-to partner for organizations seeking executive talent. The firmβs unique value proposition lies in its ability to blend strategic insight with a deep understanding of market dynamics, enabling it to identify and attract leaders who not only meet immediate needs but also contribute to long-term organizational excellence. This dual focus on quality and strategic alignment has solidified Leavittβs reputation as a leader in the executive search space, trusted by clients for its unwavering commitment to excellence and results.
