Senior Key Account Manager at Ledger

We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries. As a Senior Key Account Manager at Ledger, you are the business owner of your region (France, Benelux, Switzerland, Nordics). You’ll manage a network of four distributors and key retail partners including Fnac Darty, Boulanger, Coolblue, and MediaMarkt, across both online and in-store channels. You are responsible for driving sustainable growth through long-term expansion and operational excellence. Operating with a high level of autonomy, you navigate complexity across multiple markets and a global organization to consistently deliver strong commercial results. WHAT YOU'LL BE DOING DELIVER RESULTS AND STRATEGIC OWNERSHIP - Drive P&L-focused growth by optimizing and prioritizing investment (margins, MDF, promotions) to maximize ROI and top-line revenue. - Transition beyond tactical sales to build 3-year Joint Business Plans (JBP) and expansion strategies that align Ledger’s goals with partner capabilities. OPERATIONAL EXCELLENCE & DATA RIGOR - Maintain 100% data hygiene in our tools - Deliver synthetic, impactful insights that explain the why behind the Sell-out and Share of Business (SOB) data to anticipate market shifts, ensuring accountability for stock health and availability. - Lead complex, multi-layered negotiations for terms and product launches with top-tier global retailers and distributors. INFLUENCE & LEADERSHIP - Independently coordinate with rest of Ledger’s teams (Brand Marketing, Product, and Supply Chain teams …) regional plan to grow hardware sales. - Map and influence multi-level stakeholders (C-Level, Category Managers, Supply Chain) within your partner organizations to ensure Ledger remains a "Must-Have" brand. - Solve complex issues independently using structured methods bringing recommendations to the Director rather than problems. WHAT WE'RE LOOKING FOR - A proven track record in Consumer hardware, managing high-growth, complex retail environments. - Strong understanding of Revenue Growth Management and P&L drivers. - A crypto or consumer tech enthusiast. You must be eager to master the Ledger ecosystem (Secure Element, Self-Custody) to speak as an expert to partners. - "Power User" of LLMs and AI tools to automate reporting and simulate negotiation scenarios, increasing your operational velocity. - Fluent in English and French. A third language is a plus. - A results-driven Team Player with a high degree of precision and the courage to challenge the status quo using data-backed arguments. At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: - Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week - Health & Wellness support - Health and Life Insurance. - Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. - Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. - Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee. For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.