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SeniorFull-timeAI
Salary Range
$106,000 - $146,000 /year
About the Role
Lyra Health is seeking a Customer Insights Analyst who will be responsible for transforming complex performance data into actionable narratives for strategic customers. This role is key to validating Lyra's value and supporting the Customer Success team with data excellence.
Key Responsibilities
- →Partner with Account Management and Customer Development teams to convert dashboard data into tailored narratives
- →Serve as a consultative partner to customers' analytical and benefits teams
- →Build and maintain customized, executive-ready dashboards using BI tools and automation platforms
- →Analyze customer data to identify trends and anomalies
- →Work with Data Operations team to ensure data model accuracy
Requirements
- ✓6+ years of experience in an analytical role with client-facing responsibilities
- ✓Expert-level proficiency in data visualization, BI tools, and advanced SQL
- ✓Experience with Matik or similar reporting automation tools
- ✓Exceptional written and verbal communication skills
- ✓Ability to think critically about business objectives and form consultative recommendations
- ✓Experience managing high-stakes client relationships
- ✓Bachelor’s degree in a quantitative field
