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ManagerFull-timeAI
Salary Range
$125,000 - $175,000 /year
About the Role
We are seeking an experienced Operations Program Manager (OPM) to lead hardware product mass production and serve as the key liaison between Mashgin and contract manufacturers. This role will own production readiness, quality systems, and execution to ensure successful product launches and sustained manufacturing performance.
Key Responsibilities
- →Own mass production, quality assurance (QA) and contract manufacturing (CM) management
- →Lead contract manufacturers through ramp and mass production
- →Drive build readiness, production schedules, and on-time delivery
- →Manage yield, capacity planning, and factory performance
- →Create and implement scalable QA processes and quality criteria
- →Define inspection standards, acceptance criteria, and production controls
- →Own yield improvement and root cause analysis
- →Drive corrective/preventive actions (CAPA)
- →Establish quality metrics that support growth and reliability
- →Align manufacturing strategy with product requirements and business goals
- →Provide clear, no-surprise updates to leadership
- →Act as the escalation point for production and quality issues
Requirements
- ✓Bachelor’s degree in Engineering, Operations, Supply Chain, or related field
- ✓5+ years of experience in hardware operations, manufacturing, QA, or program management
- ✓Professional fluency in Mandarin Chinese (written and spoken)
- ✓Ability to travel (domestic and international) up to 25%
- ✓Proven experience releasing products into mass production
- ✓Strong experience managing contract manufacturers
- ✓Deep understanding of NPI, ramp, and manufacturing processes
- ✓Experience building or improving QA systems
- ✓Comfortable working in a fast-paced startup environment
Benefits
- ★Excellent health, dental and vision insurance for you and your dependents
- ★401k plan
- ★Flexible PTO policy
- ★Catered lunch in office with fully stocked snacks and beverages
- ★Pet insurance for your fur babies
- ★Voluntary life insurance plan
- ★Competitive salary and options in a small, rapidly scaling company
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