Loading...
ManagerFull-timeReactGit
Salary Range
$39,168 - $52,992 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Sweeps CRM manager to join our team at Medier, a creative marketing agency. This is a unique opportunity to influence customer engagement strategy on a global scale and build best-in-class CRM processes across multiple products.
Key Responsibilities
- →Define, implement, and continuously optimize CRM strategy across all communication channels with a dedicated focus on Sweepstakes and Social Casino products.
- →Own the full customer lifecycle across both core products and Sweepstakes/Social Casino verticals, ensuring effective onboarding, engagement, retention, reactivation, churn prevention, and lifetime value growth.
- →Plan, execute, and evaluate CRM campaigns tailored to Sweepstakes and Social Casino audiences, with a strong focus on personalization, behavioral segmentation, bonus mechanics, gamification, and measurable ROI impact.
- →Collaborate with cross-functional teams to ensure campaigns are creative, data-driven, and aligned with business objectives.
- →Monitor, analyze, and report on CRM KPIs such as CLV, retention, conversion, and churn; translate insights into actionable improvements.
- →Ensure full compliance with data privacy regulations and responsible gaming / sweepstakes regulatory frameworks across all communications.
Requirements
- ✓2+ years of CRM experience within Sweepstakes (social casino).
- ✓Proven track record of managing CRM campaigns end-to-end, with measurable business impact.
- ✓Hands-on experience with leading CRM platforms (Braze, Optimove, Salesforce, or similar).
- ✓Strong analytical skills, including segmentation, A/B testing, and campaign performance optimization.
- ✓Excellent project management, communication, and collaboration skills.
- ✓Fluent in English (additional languages are a plus).
- ✓Proactive, adaptable, and comfortable working in a fast-paced, international environment.
Free to sign up. Takes 30 seconds.
Similar Customer Support Jobs
Consultant·e en Transformation Digitale - CTO/CIO Advisory - Cloud Transformation : Comment s'appuyer sur le cloud pour bâtir l'IT de demain ? (Stage de fin d'études / Alternance)
Wavestone1
Paris, Île-de-France, fr·$9K-$12K/yr
Consultant.e Junior en Transformation Digitale - Cloud Transformation : Comment implémenter les initiatives FinOps et/ou DevOps au sein d'architecture Cloud ? (Stage de fin d'études / Alternance)
Wavestone1
Paris, Île-de-France, fr·$9K-$12K/yr
Consultant·e en Transformation Digitale - CTO/CIO Advisory - Sustainable Tech : Comment accélérer la transformation numérique responsable de nos clients ? (Stage de fin d'études / Alternance)
Wavestone1
Paris, ÃŽle-de-France, fr
