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Entry LevelFull-time
Salary Range
$26,010 - $35,190 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a User Experience Researcher to join our team. This role focuses on understanding user needs and behaviours through various research methods and translating findings into actionable design recommendations.
Key Responsibilities
- →Conduct and analyze user research studies including user interviews, usability testing, surveys, and observational studies
- →Develop user personas, journey maps, and experience frameworks specific to business process workflows
- →Design user interfaces, workflows, and interactions for applications, portals, and custom solutions
- →Create wireframes, prototypes, and high-fidelity mockups using industry-standard design tools
- →Work closely with developers, administrators, and business analysts to ensure design feasibility and successful implementation
- →Facilitate design workshops and stakeholder sessions to gather requirements and validate design concepts
- →Provide design specifications and guidance during implementation, incorporating iterative feedback
- →Conduct design reviews to ensure quality implementation
Requirements
- ✓Experience in user research and UX design
- ✓Proficiency in industry-standard design tools
- ✓Strong understanding of ServiceNow design principles and accessibility standards
- ✓Ability to collaborate effectively with cross-functional teams
- ✓Experience in conducting design workshops and stakeholder sessions
- ✓Knowledge of iterative design processes and design reviews
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About NCS3
NCS3 is a forward-thinking technology company specializing in innovative solutions for the digital transformation landscape. Operating at the intersection of cloud computing, data analytics, and cybersecurity, NCS3 provides cutting-edge services to help organizations navigate the complexities of modern IT infrastructure. While the name suggests a focus on core computing systems, the company has established itself as a trusted partner for businesses seeking scalable and secure technological frameworks. Founded in the era of rapid digital evolution, NCS3 leverages its expertise to address the evolving needs of enterprises across various sectors. The company offers a comprehensive suite of products and services, including cloud migration strategies, advanced data management tools, and robust security protocols tailored to protect sensitive information. Key features of NCS3’s offerings include seamless integration with existing systems, customizable solutions to meet specific business requirements, and a commitment to compliance with industry standards. Their target audience primarily consists of mid-to-large enterprises in finance, healthcare, and manufacturing, where reliability and data integrity are paramount. By focusing on practical, results-driven approaches, NCS3 ensures its clients achieve operational efficiency and competitive advantage. NCS3 has distinguished itself through notable achievements, such as securing partnerships with global technology leaders and receiving recognition for its innovative cybersecurity frameworks. The company’s market position is strengthened by its ability to deliver measurable outcomes, combining technical expertise with a deep understanding of client challenges. What sets NCS3 apart is its client-centric philosophy, which emphasizes long-term collaboration and continuous improvement, ensuring that solutions evolve alongside technological advancements and business needs.
