Senior Implementation Consultant at NECSWS

NEC Software Solutions is a market leading developer and supplier of mission critical solutions to the public sector including all the UKs blue light emergency services enabling full end to end incident communications and management, ultimately helping them to save lives. Additionally, our customer portfolio extends to many significant non blue light, Government and non-government service providers including British Transport Police (BTP), Highways England (HE), Civil Nuclear Police (CNC), Ministry of Defence Police (MDP) and UK Coastguard (HMCG). Globally we have a client base extending throughout Europe, Africa, Middle East, Asia, Australasia, and North America. As a Senior Implementation Engineer, we would need you to provide technical leadership & guidance as well as deployment oversight to help us deliver our solutions into live operational service for our suite of products across our entire customer portfolio. If you are looking for the next step in your career, what better than delivering mission critical solutions for the blue light emergency services market. Being part of a dedicated team deploying NEC solutions into sites across the UK, Ireland, Europe and beyond. Job activity & responsibilities: • Build, Commission, and upgrade activities for NEC Safety’s product solutions. • Technical issue resolution of the product suite of solution/s at both hardware and software levels.  • When required, create, review and update documentation, for example workplans, work instructions and technical guides. • Presentation of technical solutions to internal and external audiences • The role can involve extensive customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication, interaction & service. • The role involves a high level of autonomous working which expects a high standard of personal time and task management. • Be able to lead and mentor junior members of the team. • Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones. • Present a professional approach and attitude to all work undertaken. • Promote a clean working environment. Adhere to all Health and Safety practices, rules, and regulations.