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SeniorFull-timeAI
Salary Range
$43,095 - $58,305 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Conversational AI UX Designer to lead the design and optimization of end-to-end user experiences across conversational channels, including chat, voice, SMS, email, and emerging messaging platforms. This role combines UX design, conversation design, and AI prompt engineering to create natural, effective, and brand-aligned interactions that delight users while meeting business goals.
Key Responsibilities
- →Engage with clients to understand their business goals, customer personas, and resolution paths
- →Write, test, and refine AI prompts and system instructions to optimize clarity, tone, and model performance across different channels
- →Define tone of voice guidelines, ensuring consistency with brand standards while adapting for channel
- →Design experiences that gracefully handle multi-intent queries, context switching, and proactive interactions
- →Partner with analytics teams to monitor live performance and use insights to continuously improve conversation flows
- →Maintain libraries of reusable conversation patterns, error handling scripts, and test scorecards for internal consistency
Requirements
- ✓2–4 years of experience designing AI Agents that balance user needs with technical requirements
- ✓Understanding of how large language models work and how to optimize prompts
- ✓Proven ability to design reusable frameworks, templates, and scalable patterns for enterprise-grade deployments
- ✓Experience creating multiple demos or prototypes showcasing cutting-edge capabilities of agentic AI
- ✓Exceptional written and verbal communication skills to convey technical requirements and design decisions
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