Senior Site Reliability Engineer at Nexthink

Nexthink

Bengaluru, KA, in·1w ago

SeniorFull-timeAWSKubernetesTerraformGit

Salary Range

$26,520 - $35,880 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

Nexthink is seeking an experienced Site Reliability Engineer to join our SRE team. This role focuses on strengthening our infrastructure and enhancing our ability to deploy, monitor, and scale systems effectively and reliably.

Key Responsibilities

→Implement and manage cloud-native systems (AWS) using best-in-class tools and automation.
→Operate and enhance Kubernetes clusters, deployment pipelines, and service meshes to support rapid delivery cycles.
→Design, build, and maintain the infrastructure powering our multi-tenant SaaS platform with reliability, security, and scalability in mind.
→Define and maintain SLOs, SLAs, and error budgets, and proactively address availability and performance issues.
→Develop infrastructure-as-code (Terraform or similar) for repeatable and auditable provisioning.
→Build internal platform tools and automation to support provisioning, monitoring, and operational efficiency.
→Monitor infrastructure and applications ensuring high-quality user experiences.
→Participate in a shared on-call rotation, responding to incidents, troubleshooting outages, and driving timely resolution and communication.
→Act as an Incident Commander during the on-call duty and coordinate cross-team responses effectively to maintain an SLA.
→Drive and refine incident response processes, reducing Mean Time to Detect (MTTD) and Mean Time to Recovery (MTTR).
→Diagnose and resolve complex issues independently, minimizing the need for external escalation.
→Work closely with software engineers to embed observability, fault tolerance, and reliability principles into service design.
→Automate runbooks, health checks, and alerting to support reliable operations with minimal manual intervention.
→Support automated testing, canary deployments, and rollback strategies to ensure safe, fast, and reliable releases.
→Contribute to security best practices, compliance automation, and cost optimization.

Requirements

✓Experience with cloud-native systems and AWS.
✓Proficiency in Kubernetes, deployment pipelines, and service meshes.
✓Knowledge of infrastructure-as-code tools like Terraform.
✓Understanding of SLOs, SLAs, and error budgets.
✓Experience with observability, fault tolerance, and reliability principles.
✓Strong automation skills and familiarity with incident response processes.
✓Ability to diagnose and resolve complex issues independently.
✓Experience with security best practices, compliance automation, and cost optimization.