Cloud Architect at Nice

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? As a Cloud Architect, you will be the visionary architecting Nice’s next-generation cloud infrastructure—a resilient, scalable, and high-velocity ecosystem designed to support our intelligent, AI-powered platforms. In this role, you will bridge the gap between complex engineering requirements and elegant cloud solutions. You will be responsible for designing sophisticated systems, pioneering DevOps excellence, and ensuring our R&D teams have the cutting-edge tools they need to deliver at pace. You’ll thrive in an environment that values an automation-first mindset, where you are empowered to prototype new technologies and set the strategic direction for our global infrastructure. How will you make an impact? • Architect Complex Systems: Design scalable, resilient cloud architectures and select the optimal technology stacks to bring them to life. • Drive Operational Excellence: Identify and execute opportunities to improve system resilience, efficiency, and the overall developer experience through aggressive automation. • Innovate & Prototype: Actively research and prototype emerging technologies that sharpen our DevOps processes and R&D delivery speed. • Technical Leadership: Lead complex build, release, and deployment initiatives, navigating dependencies across multiple stakeholders with a long-term vision. • Infrastructure as Code: Champion GitOps workflows and Infrastructure-as-Code (IaC) to ensure our production systems are secure, compliant, and highly available. • Bridge Business & Tech: Translate deep technical complexities into tangible business value, ensuring our architecture supports Nice’s strategic goals. Have you got what it takes? • Experience: At least 5 years of proven experience in Cloud Architecture and DevOps. • Cloud Mastery: Deep understanding of modern cloud environments (AWS, GCP, and Azure) and enterprise-grade architectures. • Hands-on Technical Depth: A strong background in engineering with the ability to dive deep into troubleshooting and system integration. • Kubernetes Expert: Solid experience with EKS—encompassing deployment, scaling, networking, and complex upgrades. • IaC Practitioner: Practical, production-level experience with Terraform and Infrastructure-as-Code methodologies. • CI/CD & DevOps Culture: Proven track record of operating within a product-centric DevOps culture, utilizing GitOps and automated deployment pipelines. • Governance & Security: Familiarity with enterprise security standards, compliance requirements, and cloud governance frameworks. • Soft Skills: Excellent communication skills, a proactive problem-solving mindset, and a passion for working in a collaborative team environment. You will have an advantage if you also have: • Code Literacy: The ability to read and understand application code (TypeScript/Node.js) to better diagnose system behavior. • Systems Engineering: Familiarity with formal systems engineering and requirement management methodologies. • Security Mindset: Experience implementing advanced security protocols within a DevSecOps framework. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 10788 Reporting to: Team Lead, Cloud Architecture and Development Role Type: IC #LI-LP1 #LI-Hybrid About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.