Sales & Commission Data Governance Analyst at NielsenIQ

Sales & Commission Data Governance Analyst Function: Revenue Intelligence & Sales Incentive Programs Reports to: Manager, Sales & Commission Data Governance Location: Pune Role Overview The Sales & Commission Data Governance Analyst is the custodian of CRM opportunity data used for Sales Incentive Plan (SIP) calculations and decisions. This role is responsible for ensuring that all sales opportunities are accurately reviewed, validated, and governed in line with approved SIP rules, policies, and commercial definitions before they are deemed eligible for commission credit. Acting as the control point between CRM, Revenue Intelligence, and SIP execution, this role ensures that contract details, deal values, participant attribution, and crediting logic are correctly represented in the system of record. The position plays a critical role in reducing payout risk, preventing disputes, and ensuring defensible, auditable incentive outcomes. Key Responsibilities 1. CRM Opportunity & Deal Validation (Core Accountability) • Review and validate all commissionable sales opportunities in CRM to ensure alignment with approved SIP rules and plan mechanics. • Validate contract attributes including: o Deal value and revenue amount o Contract type and duration o Booking and recognition logic (as defined for SIP) o Eligibility and timing for incentive credit • Ensure accurate identification and attribution of all participants involved in a deal (e.g., primary seller, overlays, specialists). 2. SIP Eligibility & Crediting Governance • Apply SIP policies consistently to determine whether opportunities meet eligibility requirements for commission credit. • Ensure correct application of: o Plan assignment logic o Credit splits and participant weighting o Special rules (e.g., renewals vs NBD, overlays, exceptions). • Serve as the final validation checkpoint before opportunities flow into incentive calculation systems. 3. Data Integrity & Controls • Act as a single source of truth owner for commission relevant CRM data fields. • Identify, flag, and remediate data quality issues that could impact SIP outcomes. • Maintain strong audit trails and documentation supporting SIP decisions and overrides. • Support internal and external audit requests related to incentive calculations and deal validation. • Track and analyse recurring data quality issues to inform upstream fixes and governance improvements. 4. Cross Functional Partnership • Partner closely with Sales, Revenue Intelligence, Finance, Deal Desk, and SIP Execution teams to resolve data discrepancies and clarify deal structures. • Provide clear guidance to sellers and managers on required data standards for commissionable opportunities. • Escalate systemic issues or recurring data risks to Sales Data Strategy or SIP leadership . • Operate within defined RACI, enforcing data standards while maintaining objective, policy based decisions. 5. Continuous Improvement & Standardization • Identify opportunities to improve CRM validation rules, automation, and upstream controls. • Contribute to the definition and refinement of global CRM data standards that support SIP execution. • Support enablement efforts by documenting common errors, best practices, and validation requirements. Clear ownership and accountability for CRM data used in incentive calculations. What Success Looks Like • Commissionable opportunities consistently meet SIP eligibility and data quality standards. • Reduction in post payout disputes, manual adjustments, and exception handling. • Strong confidence from Finance, HR, and Audit in SIP data integrity and governance.