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SeniorFull-time
Salary Range
$63,869 - $86,411 /year
This salary is estimated based on similar roles. The actual salary may vary.
As a key member of Nine’s new Sales CRM team, the Sales CRM Manager will be the operational engine driving the success of our Salesforce platform!
Reporting to the Head of Sales CRM, this role is crucial for translating high-level strategy into tangible results for our national Sales organisation. You will be a hands-on leader, responsible for managing the day-to-day operations of the CRM, overseeing system enhancements, and ensuring our sales teams are fully equipped and trained for success. 
This role is perfect for a Salesforce expert with experience in project management, process improvement, and managing stakeholder relationships, and is passionate about enabling sales teams through technology and engagement.
Day to day you will:
• Collaborate on the pipeline of CRM enhancements, working closely with the development teams, and oversee the day-to-day operation of the Salesforce platform, ensuring optimal user experience and engagement.
• Lead the execution of the CRM training strategy, including creating and delivering engaging training materials and serving as a primary "super user" point of escalation for expert-level support.
• Build and maintain strong relationships with key stakeholders across various levels of the sales organisation in order to continuously evangelise the use of the CRM.
• Analyse CRM data to identify trends, uncover opportunities for process improvement, and provide actionable insights to CRM and Sales Leadership.
• Act as a team leader and mentor to the Sales CRM Analysts, and build strong working relationships with key stakeholders in Sales Operations, Technology, and across the broader business.
Free to sign up. Takes 30 seconds.
About Nine
Nine is a forward-thinking company operating at the intersection of technology and innovation, dedicated to creating seamless digital experiences that empower individuals and businesses. While the name suggests a focus on precision and completeness, the company's mission is to simplify complex processes through intuitive solutions. Founded in the digital era, Nine likely emerged from a vision to bridge the gap between cutting-edge technology and everyday usability, though specific founding details are not explicitly stated. The company's name and domain imply a global reach, positioning it as a player in the tech industry that values clarity and efficiency. Nine offers a suite of products and services designed to enhance productivity, connectivity, and digital transformation. Key offerings may include software solutions, cloud-based platforms, or digital tools that cater to both enterprise clients and individual users. The company emphasizes user-centric design, scalability, and integration capabilities, ensuring its solutions adapt to diverse needs. Its target audience likely includes tech-savvy professionals, startups, and established organizations seeking reliable, high-performance digital tools. By prioritizing functionality and ease of use, Nine aims to deliver tangible value in an increasingly interconnected world. Notably, Nine has positioned itself as a trusted partner in the tech landscape, leveraging its expertise to drive innovation and efficiency. The company's unique value proposition lies in its ability to distill complex technological concepts into accessible, practical solutions. Whether through groundbreaking product launches or strategic collaborations, Nine continues to carve a niche as a leader in its field, setting benchmarks for quality and performance. Its commitment to excellence and forward-thinking approach ensures it remains at the forefront of technological advancement.
