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ManagerFull-timeFigmaAI
Salary Range
$81,600 - $110,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to join Notion's Enterprise team. This role focuses on driving growth, adoption, retention, and expansion for our product, which is used by millions of users worldwide, including Fortune 500 companies.
Key Responsibilities
- →Drive growth, adoption, retention, and expansion for Notion
- →Help customers achieve real results through AI-powered workflows
- →Own renewal execution grounded in proven value and outcomes
- →Help build the foundations of Customer Success at Notion
- →Meaningfully shape our future product based on customer insights
- →Elevate your skills by tackling our most impactful challenges
Requirements
- ✓5+ years of success in Customer Success or Account Management
- ✓Experience driving the end-to-end customer journey from adoption to renewal
- ✓Strong discovery skills to uncover customer challenges and connect them to tailored solutions
- ✓Comfort with technical concepts and ability to build and implement AI workflows
- ✓Ability to articulate value to senior audiences and build Customer Success playbooks
- ✓Ability to work cross-functionally to solve customer problems creatively
- ✓Ability to navigate ambiguity in a fast-paced environment
- ✓Curiosity and willingness to adopt AI tools to work smarter
Benefits
- ★Highly competitive cash compensation
- ★Equity
- ★Benefits package
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