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ManagerFull-timeRustAWSGoAI
Salary Range
$108,800 - $147,200 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Enablement team translates OpenAI’s product innovation into real-world customer impact by equipping customer-facing teams with the knowledge, tools, and frameworks needed to succeed in their roles. OpenAI is hiring a GTM Onboarding Program Manager to own the operational backbone of onboarding for our global go-to-market organization.
Key Responsibilities
- →Run the operational cadence of GTM onboarding programs across multiple roles and hiring cohorts
- →Translate hiring forecasts and business priorities into structured onboarding execution
- →Manage onboarding logistics including scheduling, communications, certifications, and stakeholder coordination
- →Partner with subject matter experts across Product, Sales, and Technical Success to keep onboarding current as products and messaging evolve
- →Design scalable systems and processes that support high-volume onboarding while maintaining a high-quality experience
- →Implement AI-forward approaches to onboarding operations and learner experience
- →Establish and track onboarding success metrics including participation, readiness signals, and ramp indicators
- →Continuously improve the program based on field feedback, business changes, and hiring scale
Requirements
- ✓Experience owning or operating onboarding or enablement programs for customer-facing teams
- ✓Strong program management and organizational skills
- ✓Experience working cross-functionally with multiple stakeholders
- ✓Ability to manage complex logistics and recurring program operations
- ✓Willingness to work in-office in San Francisco
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