Project Manager - Technical Product Enablement at Opengov

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com [Upgrade to PRO to see link] ROLE SUMMARY The Technical Enablement Project Manager owns the planning, execution, and launch readiness of OpenGov’s monthly technical enablement cadence, ensuring GTM technical teams are prepared for new product launches in a timely, consistent, and measurable way. This role serves as the operational backbone for technical launch readiness—bringing structure to ambiguity, aligning cross-functional stakeholders on readiness criteria, and ensuring no launch progresses without clear technical preparedness signals. The role emphasizes simplifying complex processes, reducing manual work, and leveraging AI-driven tools and workflows to improve enablement readiness, communication, and execution at scale. KEY RESPONSIBILITIES Technical Enablement & Launch Readiness Execution - Own the end-to-end technical enablement workflow as a core component of overall launch readiness. - Define, maintain, and enforce technical launch readiness criteria for Tier 1–3 launches, including timelines, dependencies, and go/no-go checkpoints. - Simplify complex, cross-functional enablement and readiness processes into clear, repeatable workflows that stakeholders can easily follow. - Track launch scope changes and ensure technical enablement coverage aligns with final launch commitments. - Provide clear visibility into technical readiness status and risks ahead of launch milestones. Session Planning & Enablement Readiness - Schedule Technical Enablement sessions across product areas and manage logistics end to end. - Compile session decks and materials by aggregating inputs from Product and PMM (support docs, release notes, workflows). - Ensure mandatory pre-reads, pre-work, and readiness artifacts are distributed in advance and acknowledged. - Coordinate presenters and confirm feature stability, demo readiness, and technical accuracy prior to sessions. - Manage post-session follow-ups, including recordings, documentation links, FAQs, and identified readiness gaps. Cross-Functional Launch Coordination - Partner with Product to align on feature readiness, technical scope, dependencies, and launch sequencing. - Work with PMM to ensure technical enablement materials reflect current messaging, positioning, and launch priorities. - Coordinate with Sales Enablement to align technical readiness with broader GTM launch and enablement rhythms. - Act as the point of contact for Support, PS, CSE, and SE teams for technical enablement and launch readiness questions. - Escalate readiness risks, gaps, or blockers with clear recommendations and mitigation plans. Continuous Improvement & Reporting - Use data and AI-assisted insights to identify readiness trends, recurring gaps, and enablement friction points. - Track and report on technical readiness health across launches, including adherence to timelines and readiness criteria. - Continuously refine processes to make technical enablement and launch readiness simpler, faster, and more predictable month over month. QUALIFICATIONS - 2–3 years of experience in project management, enablement operations, GTM operations, or launch operations in a B2B SaaS environment. - Experience coordinating recurring, cross-functional projects tied to product launches or releases. - Strong organizational and project management skills with high attention to detail. - Ability to manage timelines, dependencies, and follow-ups in a fast-paced release environment. - Clear, concise communicator comfortable working with Product, PMM, and GTM technical teams. - Familiarity with SaaS product launches, readiness frameworks, and technical documentation preferred. SUCCESS METRICS - On-time execution of monthly Technical Enablement sessions - Clear, shared visibility into technical launch readiness for each release - Reduced last-minute enablement issues, readiness gaps, or launch escalations - High confidence from SE, Support, PS, and CSE teams at launch time - Improved consistency, predictability, and quality of technical enablement and launch readiness over time Compensation: Atlanta, GA: $115,000 - $130,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. WHY OPENGOV? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.