Loading...
SeniorFull-timePythonAWSGCPAzureAI
Salary Range
$132,600 - $179,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Backend Software Engineer to join the Support Team at Outreach. This role will design, build, and own backend features for an AI-powered support troubleshooting platform, leveraging AI and cutting-edge technologies to empower Technical Support Engineers.
Key Responsibilities
- →Design, build, and maintain backend services using Python
- →Own features end-to-end, from design through implementation and production support
- →Build and evolve RESTful APIs used by frontend, 3rd party integrations, and internal consumers
- →Implement pipelines to ingest and process unstructured and semi-structured data
- →Contribute to GenAI workflows such as retrieval, summarization, and reasoning
- →Identify performance bottlenecks and scalability concerns early
- →Write well-tested, production-quality code
- →Participate actively in code reviews
- →Debug and resolve production issues with a strong sense of ownership
- →Handle sensitive data responsibly and follow secure coding practices
Requirements
- ✓4-6 years of backend software engineering experience
- ✓Strong hands-on experience building backend systems in Python
- ✓Experience designing and consuming RESTful APIs
- ✓Good understanding of relational databases and NoSQL databases and data modeling
- ✓Experience working with distributed or service-oriented systems
- ✓Familiarity with any one of the cloud environments (AWS, Azure, or GCP)
- ✓Experience working with unstructured data at scale
- ✓Exposure to GenAI / LLM-based systems
- ✓Experience with async processing, message queues, or background jobs
- ✓Experience building internal platforms or productivity tools
Free to sign up. Takes 30 seconds.
