Business Analyst Junior+ [Acquisition Channels] at Platacard

We are building and scaling new client acquisition channels — from partner programs and B2B CRM tools to field sales operations. Our team sits at the intersection of product, operations, and growth, and is responsible for turning early-stage acquisition ideas into scalable, data-driven processes. This is a high-ownership role where you’ll take end-to-end responsibility for a product area from day one. You’ll work directly with development teams, operational leads, and analysts — shaping how we attract and onboard new clients through multiple channels. Challenges that await you: • Own a product area within one of our acquisition channels and drive its development — from hypothesis to delivery • Gather requirements, structure problems, and translate business needs into clear specs for engineering teams • Research real user workflows, identify pain points, and propose improvements to interfaces and processes • Work with metrics: define KPIs, track performance, run experiments, and validate hypotheses with data • Collaborate closely with operations teams, developers, and data analysts on a daily basis • Contribute to improving onboarding flows, reducing churn, and increasing channel utilization Possible focus areas: • Partner Portal — developing interfaces for external users, improving onboarding experience, working on engagement and retention, fast hypothesis generation and validation • B2B CRM — building internal tools for partner acquisition and management teams, more technical focus, systematic solution design • Field Sales Tools — researching how sales representatives work in the field, digitizing sales processes and agent behavior, improving mobile tools and workflows What makes you a great fit: • 1+ year of experience in business analysis or a similar analytical role • English B1 or higher (working proficiency) • Basic SQL — ability to write simple queries to pull and validate data • Structured thinking — you can break down ambiguous problems into clear, actionable pieces • Proactive mindset — you don’t wait for tasks, you find them Your bonus skills: • Spanish language skills • Experience in adjacent roles (project management, system analysis, product management) • Background at high-pace product companies (e.g., fintech, marketplaces, or similar environments) • Familiarity with Figma, Miro, Jira, Confluence or similar tools for documenting flows and requirements Why join: • Real ownership from day one — you won’t shadow someone for months; you’ll have your own product area and a clear impact zone • Fast growth trajectory — high responsibility accelerates learning; we support internal promotions • Work with real metrics — every feature you ship has measurable business outcomes • Cross-functional collaboration — tight feedback loops with product, engineering, operations, and data teams • Modern stack and processes — we use AI tools, maintain a strong analyst community, and invest in knowledge sharing Our benefits: • Relocation support to Mexico with assistance for the employee and their family • Flexible work from one of our offices or remote • Healthcare Coverage • Education Budget: Language lessons, professional training and certifications • Wellness Budget: Mental health and fitness activity reimbursements • Vacation policy: 20 days of annual leave and paid sick leave