Business Analyst Middle [AML] at Platacard

The AML & Compliance team at Plata ensures regulatory compliance and manages financial crime risks across all products. The team works closely with AML operations, covering transaction monitoring, customer risk assessment, enhanced due diligence, regulatory requests, and ongoing AML controls. The work is highly operational and requires accurate, timely, and well-documented decisions. We are looking for a Business Analyst to support the AML & Compliance team. In this role, you will analyze operational processes, help identify improvements, translate regulatory and business needs into clear requirements, and work closely with Compliance Officers, Product, Analytics, and Development teams to improve AML workflows. Challenges that await you: • Conducting a gap analysis of Mexican regulatory requirements and designing the entire compliance architecture — policies, procedures, and control points • Building end-to-end AML processes: sanctions and PEP screening, transaction monitoring, case management, and suspicious activity reporting • Selecting and integrating third-party tools for screening, monitoring, and case management; defining data and system requirements and ensuring technical integration • Establishing internal control processes and governance (RACI), setting KPIs, and implementing regular reporting and audits • Collaborating with Legal, Risk, Product, Data/Engineering, and Operations to align on compliance goals and ensure audit readiness. • Designing scalable workflows that balance regulatory rigor with product agility and customer experience • Managing discovery, writing BRDs/PRDs, user stories, and acceptance criteria; supporting development, UAT, and releases What makes you a great fit: • 3+ years of experience in business analysis or product management within fintech or banking • Strong background in AML & Compliance: RBA, KYC/CDD, sanctions & PEP screening, transaction monitoring, suspicious activity reporting, internal audits • Proven ability to gather and document requirements (BRDs, user stories, use cases) and design business processes (BPMN 2.0, UML) • Experience in launching or localizing compliance frameworks in new jurisdictions is a strong plus • Proficiency in roadmapping, prioritization, and backlog management (RICE / WSJF / MoSCoW) • Confident communication and stakeholder management skills — from internal teams to external regulators • Expirience with Jira, Confluence, Miro; basic SQL or spreadsheet skills for data validation • Fluent English and readiness to work in a Spanish-speaking environment • Analytical mindset, attention to detail, and the ability to translate complex regulatory requirements into executable processes Our ways of working: • Innovative Spirit: A commitment to creativity and groundbreaking solutions • Honest Feedback: valuing open, transparent communication • Supportive Team: a strong, collaborative community • Celebrating Achievements: recognizing our wins together • High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: • Relocation support to one of our hubs — Mexico, Cyprus, or Serbia — with assistance for the employee and their family • Flexible work from one of our offices or remote • Healthcare Coverage • Education Budget: Language lessons, professional training and certifications • Wellness Budget: Mental health and fitness activity reimbursements • Vacation policy: 20 days of annual leave and paid sick leave