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ManagerFull-timeGoAI
Salary Range
$61,200 - $82,800 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a commercially-minded Account Manager to join our Mid-Market Account Management Team at Pleo. In this role, you'll help grow and expand our existing customer base and be part of the Customer Growth & Expansion team as we scale.
Key Responsibilities
- βIdentify and close opportunities within your book of business to grow accounts through upsells, new entities, teams, and product capabilities aligned to evolving customer needs.
- βBuild deep relationships with key stakeholders to understand their strategic initiatives, and uncover whitespace opportunities.
- βUse MEDDICC (or similar) to rigorously qualify upsell and cross-sell opportunities to ensure forecast accuracy and deal velocity.
- βShowcase new product features, integrations, and advanced workflows that drive stronger adoption and platform value for upsells.
- βCreate custom proposals and business cases that quantify value, align with commercial goals, and support customer budgeting cycles.
- βWork across senior finance, procurement, and operations stakeholders to land multi-threaded expansions.
- βLead commercial conversations ensuring terms reflect the value Pleo delivers.
- βUse customer success stories, usage data, and ROI metrics to proactively pitch new functionality and deepen platform adoption.
Requirements
- βA solid understanding of value-based selling and consultative approach
- βSkilled in contract negotiations and building business cases linking features to value
- βStrong understanding of qualification methodologies (e.g., MEDDICC)
- βA passion for solving problems with a solution-oriented approach
- βData-driven, goal-oriented, and accurate forecasting ability
- βStrong commercial acumen and ability to navigate senior stakeholders
- βA background in SaaS Account Management or Customer Growth with a proven track record of expansion revenue and high net revenue retention
- βComplete fluency in English
Benefits
- β Your own Pleo card (no more out-of-pocket spending!)
- β Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office
- β Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or MΓ©dis
- β 25 days of holiday + your public holidays
- β Hybrid and fully remote working options
- β Option to purchase 5 additional days of holiday through a salary sacrifice
- β Free mental health and well-being support
- β Paid parental leave
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