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Mid LevelFull-time
Salary Range
$12,750 - $17,250 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are looking for an Account Manager Trainee (AM Trainee) with an interest in International Trade.
The Account Manager Trainee serves as a support role for the Account Manager to achieve the client Μs satisfaction. The AM Trainee is expected to provide excellence in strategic administration tasks, interact with internal stakeholders and solve customer Μs claims to assure customer service in the following areas:
β’ Quality Assurance:
Supplier Management Audits.
Compliance Audits.
β’ Quality Control Services:
Product Inspections.
Lab tests
β’ Customs compliance services:
Pre-Customs Clearance InspectionResponsibilities:
β’ Support taking inquiries and requests from customers and addressing their needs.
β’ Manage account setup (GIs, Commercial, user access, company structure) as well as services setup and follow-up in the system, from service creation support to report delivery and payment tracking (service CUT).
β’ Define, follow up and confirm (along with coordination and protocol teams) the MD quotation and inform booking changes to customers.
β’ Support AMs during the meetings with other members of the team in and out of the country to discuss progress and find new ways to improve business.
β’ Perform random audits to the reports sent by our team.
β’ Provide all relevant information to the Finance team to invoice the services.
β’ Follow up with customers for payment collection.
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About QIMA
QIMA is a global technology company specializing in supply chain quality management solutions, operating at the intersection of logistics, manufacturing, and digital innovation. Headquartered in Europe, the company has established itself as a leader in providing data-driven tools to enhance transparency and efficiency across complex supply chains. Since its inception, QIMA has focused on leveraging technology to address the critical challenges faced by businesses in ensuring product quality and compliance throughout their sourcing and production processes. QIMA offers a comprehensive suite of products and services, including supplier risk assessment, quality control inspections, and digital compliance management platforms. Its solutions are designed to integrate seamlessly into existing workflows, providing real-time insights, customizable reporting, and actionable analytics. Targeted primarily at retailers, brands, and manufacturers operating in industries such as apparel, footwear, and consumer goods, QIMAβs tools help clients mitigate risks, reduce costs, and maintain high standards of product integrity. The companyβs user-centric approach ensures that its services are accessible and scalable for businesses of all sizes. QIMA has distinguished itself through its innovative use of artificial intelligence and machine learning to automate and optimize quality control processes. With a growing client base spanning over 100 countries, the company has become a trusted partner for global brands seeking to enhance their supply chain visibility and sustainability. By combining cutting-edge technology with deep industry expertise, QIMA delivers a unique value proposition that empowers businesses to make informed decisions, drive operational excellence, and build consumer trust.
