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ManagerFull-timeRustGo
Salary Range
$61,200 - $82,800 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to join our growing team at Ravio. This role involves supporting customers throughout their lifecycle, from implementation to ongoing relationship building and revenue growth.
Key Responsibilities
- →Manage a portfolio of customers and improve account health
- →Drive revenue growth and retention across your portfolio
- →Provide technical product support and implementation assistance
- →Build strong customer relationships and trust
- →Collaborate with cross-functional teams to influence product roadmap
- →Meet revenue and renewal targets
Requirements
- ✓Strong customer relationship building and empathy skills
- ✓Commercial acumen with experience in negotiating and selling
- ✓Attention to detail and ability to handle complex customer issues
- ✓Teamwork and cross-functional collaboration experience
- ✓Sales and account management experience
- ✓Nice to have: Experience in HR tech or Reward/HR
- ✓Nice to have: Language skills, particularly German or French
Benefits
- ★Opportunity to be part of a category-defining company
- ★Inclusive work environment with high trust and respect
- ★Learn from founders and ambitious team members
- ★High degree of autonomy and fast-tracked growth opportunities
- ★Competitive compensation with significant upside potential
- ★Generous benefits package including paid time off, parental leave, and healthcare
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