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Mid LevelFull-timeRailsAI
Salary Range
$110,500 - $149,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an AI Analyst to join Restaurant365 and help design, build, and scale AI-powered agents and automations that improve business processes across the organization. This role will partner with stakeholders in all Business Units to identify high-value use cases and deliver solutions.
Key Responsibilities
- →Partner with Business Unit leaders and end users to understand workflows, pain points, and opportunities for AI agents and automation.
- →Facilitate discovery sessions to define success criteria, value hypotheses, functional requirements, and adoption plans.
- →Configure and implement AI agents in Glean, including intents, knowledge sources, guardrails, escalation paths, and user experiences.
- →Build, test, and maintain Workato recipes to automate business processes and orchestrate integrations across systems.
- →Partner with system owners and content stewards to improve knowledge quality, data accessibility, and source-of-truth alignment for agent performance.
- →Collaborate with IT & Infosec to implement role-based access, data handling standards, and secure-by-design practices for agents and automations.
- →Define and track KPIs such as time saved, cycle-time reduction, error-rate reduction, agent containment, and user satisfaction.
Requirements
- ✓2+ years of experience in business process analysis, operations analysis, IT systems analysis, or automation delivery.
- ✓Demonstrated experience delivering workflow automations and/or integrations (iPaaS experience strongly preferred).
- ✓Strong requirements gathering, documentation, and stakeholder management skills.
- ✓Working knowledge of APIs, SaaS systems, data flows, and integration concepts.
- ✓Practical understanding of LLM/AI concepts and how they apply to business workflows.
- ✓High attention to detail, strong judgment, and an ownership mindset.
