Senior Product Marketing Manager, Content at Retell Ai

ABOUT RETELL AI Retell AI is using the first principles to reimagine the call center with cutting edge voice AI. Since launching 18 months ago, thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $36M ARR with a team of 20 people, up from $5M at the start of 2025. Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we’re creating intelligent AI “workers” that can act as frontline agents, QA analysts, and managers — continuously executing, monitoring, and improving customer interactions. We’re growing quickly and looking for ambitious builders who want to tackle hard technical problems, move fast, and have real impact at one of the fastest-growing voice AI startups. Let’s build the future together. - We’re a top 50 AI app in a16z list: [Upgrade to PRO to see link] - #4 on Brex's Fast-Growing Software Vendors of 2025: [Upgrade to PRO to see link] - We're also one of the top ranking startups on: [Upgrade to PRO to see link] ABOUT THE ROLE As our Product Marketing Manager, Content, you’ll own the way Retell AI tells its story to the world. You’ll craft the messaging, positioning, and content that help customers understand our product, see its value, and engage with it at every stage of their journey. This is a hands-on, high-impact role. You’ll work closely with founders, product, and engineering to translate complex product features and customer insights into clear, compelling narratives. From blog posts and landing pages to email campaigns and social content, you’ll shape how Retell AI communicates—making technical concepts accessible and engaging. If you love writing, storytelling, and seeing your content drive real business results, this is the role for you. KEY RESPONSIBILITIES - Own content creation for product launches, feature updates, and company announcements. - Write and optimize landing pages, website copy, blog posts, and social media content to clearly convey value and drive engagement. - Translate technical features and complex product updates into clear, compelling stories that resonate with customers. - Partner with product and engineering teams to deeply understand our offerings and customers. - Create customer-focused content such as case studies, use cases, and testimonials to highlight real-world impact. - Collaborate on PR and media initiatives, supporting messaging, pitches, and interviews. - Ensure all content aligns with Retell AI’s voice, tone, and positioning. YOU MIGHT THRIVE IF - You have 5+ years of experience creating content for SaaS, AI, or developer-focused products. - You write clearly, persuasively, and at speed—first drafts are strong, structured, and easy to polish. - You’ve shipped a lot of content: landing pages, blog posts, social campaigns, emails, or case studies. - You’re comfortable working closely with technical teams and translating complex topics into engaging, reader-friendly copy. - You’re passionate about storytelling and enjoy using content to drive adoption and impact. - Bonus: Experience marketing to technical audiences, developers, or infrastructure tools. PORTFOLIO ASK When applying, please include a portfolio of your work. We’re especially interested in seeing a before-and-after example: raw input (notes, specs, a rough brief, or a messy draft) that you turned into clear, compelling, high-quality copy. This could be a product launch, feature announcement, landing page, or long-form piece. Along with the final version, tell us: - What the original input looked like - How you shaped the narrative - Why the copy mattered — what problem it solved and why the audience should care If you’re the kind of copywriter we’re looking for, you likely already have an example like this. If so, you’ll probably feel right at home here. JOB DETAILS - Cash: $120,000 – $190,000 base - Equity: Offer Equity - Location: Redwood City, CA (Relocation Provided) - US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas. OTHER BENEFITS - 100% coverage for medical, dental, and vision insurance - $70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks - $200/month wellness reimbursement (gym, fitness classes, etc.) - $300/month commuter reimbursement (gas, Caltrain, etc.) - $75/month phone bill reimbursement - $50/month internet reimbursement COMPENSATION PHILOSOPHY - Best Offer Upfront: Choose from three cash-equity balance options; no negotiation needed. - Top 1% Talent: Above-market pay (top 5 percentile) to attract exceptional builders. - High Ownership: Small teams, >$1M revenue/employee, and significant equity. - Performance-Based: Offers tied to interview performance, not experience or past salaries. INTERVIEW PROCESS 1. Experience Screen (30 min): A conversation about your background, how you think about voice, messaging, SEO, and turning complex ideas into clear, compelling copy. 2. Portfolio Review (45 min): A deep dive into your work, with a focus on before-and-after examples. We’ll talk through how you transform raw inputs (notes, specs, changelogs) into polished, high-impact narratives. 3. Final Round (2 hours): A live writing exercise where we share real product context and raw details. We’re looking at how you ask smart questions, identify what matters, and shape a clear, customer-driven story — not perfection, but thinking and craft.