Senior Program Manager at Riotgames

As a Senior Program Manager within the Globalization team, you shape how global work happens at Riot. Reporting into the Innovation function, you are a strategic partner across our organizational portfolio translating direction into the blueprint of scalable operation models across Content Production, Localization and Publishing. You design systems, frameworks and transformation initiatives that enable cross-functional teams to operate with clarity, speed and global impact. Responsibilities: • Strategic Program Leadership • Act as a strategic thought partner in defining multi-year priorities and investment focus. • Translate portfolio strategy into executable transformation roadmaps. • Help define and evolve scalable frameworks across Content Production, Localization and Publishing • Orchestrate execution, manage dependencies, and drive sustained adoption • Embed globalization considerations upstream into planning and production workflows • Transformation & Process Optimization • Identify systemic friction across the content-to-release lifecycle. • Lead cross-functional transformation initiatives that reduce rework, increase predictability, and improve throughput. • Identify and prioritize automation and AI implementation opportunities. • Design change management strategies to drive adoption and alignment. • Data Strategy • Define the metrics that matter across global readiness, time-to-market, launch predictability and quality. • Support the program management function to ensure strong reporting frameworks and actionable insights. • Conduct root cause analysis to inform strategic decisions and future investment. • Provide executive-ready insights and recommendations. Qualifications: • Experience working with content production workflows and digital asset management systems • Demonstrated ability to design scalable workflows that support asset creation, localization, distribution, and lifecycle management across a global ecosystem. • Experience designing and scaling cross-functional operating models. • Strong analytical skills and comfort working with complex datasets • Proven ability to influence stakeholders across disciplines • Experience driving change in matrixed environments • Familiarity working with tools and platforms supporting the content lifecycle • Familiarity working with fast-paced teams in marketing and broadcasting environments Requirements: • 6+ years as a program manager in gaming, tech or entertainment • Help define and evolve scalable frameworks across Content Production, Localization and Publishing For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: • Safeguarding confidential and sensitive Company data • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors • Accessing Company assets, secure digital systems, and networks • Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.