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SeniorFull-timeRust
Salary Range
$93,925 - $127,075 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Customer Relationship Manager to join our team. This role involves working closely with various departments to exceed customer expectations and manage strategic accounts.
Key Responsibilities
- →Work cross-functionally between Technical Support, Field Application Engineering, Sales Operations, Pricing, Legal, and Product Marketing organizations
- →Establish credibility across all levels/roles of a customer; technical, business, quality, executive
- →Leverage a strong understanding of customers’ priorities relative to company goals
- →Manage and grow the relationship with strategic accounts, including contract manufacturers, distributors, and end customers
- →Drive long and short-term customer revenue and shipment goals
- →Manage the product lifecycle by account: product portfolio and roadmap, product launch, qualifications and end of life
- →Coordinate technology and business meetings on weekly, quarterly, and annual schedules
- →Manage meeting preparation, including pre-meeting documentation and meeting strategy
- →Develop customer relationship mapping and engagement strategy
Requirements
- ✓Ability to establish credibility across all levels of a customer organization
- ✓Strong understanding of customers’ priorities and company goals
- ✓Experience managing confidential information
- ✓Ability to manage and grow relationships with strategic accounts
- ✓Strong negotiation skills for customer pricing
- ✓Excellent communication and organizational skills
- ✓Ability to work with a high sense of urgency and prioritize customer demands
- ✓summaryBullets: [
- ✓"Work cross-functionally with multiple departments",
- ✓"Establish credibility with customers at all levels",
- ✓"Manage strategic accounts including manufacturers and distributors",
- ✓"Drive customer revenue and shipment goals",
- ✓"Manage product lifecycle by account",
- ✓"Coordinate regular technology and business meetings",
- ✓"Develop customer relationship mapping and engagement strategy"
- ✓],
- ✓requirementBullets: [
- ✓"Ability to establish credibility across all levels of a customer organization",
- ✓"Strong understanding of customers’ priorities and company goals",
- ✓"Experience managing confidential information",
- ✓"Ability to manage and grow relationships with strategic accounts",
- ✓"Strong negotiation skills for customer pricing",
- ✓"Excellent communication and organizational skills",
- ✓"Ability to work with a high sense of urgency and prioritize customer demands"
- ✓]
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About Sandisk
Sandisk is a global leader in digital storage solutions, specializing in innovative memory cards, flash drives, and portable storage devices. Headquartered in the United States, the company has been at the forefront of the digital storage industry since its founding in 1988, providing reliable and high-performance storage solutions for consumers and professionals alike. With a strong presence in over 150 countries, Sandisk has established itself as a trusted name in the technology sector, catering to the evolving needs of a data-driven world. The company offers a wide range of products, including SD cards, microSD cards, USB flash drives, portable SSDs, and external hard drives, all designed to deliver fast speeds, durability, and compatibility with various devices. Key features of Sandisk products include advanced encryption for data security, rugged designs for harsh environments, and high storage capacities to meet the demands of high-resolution photos, videos, and large files. Sandisk primarily targets photographers, videographers, gamers, and everyday consumers who require dependable storage solutions for their digital content. Sandisk has achieved significant milestones, including being acquired by Western Digital in 2016, which further strengthened its technological capabilities and market reach. The company holds a prominent position in the storage industry, recognized for its innovation and reliability. Sandisk’s unique value proposition lies in its commitment to combining cutting-edge technology with user-friendly designs, ensuring that customers can securely store and access their data anytime, anywhere.
