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ManagerFull-timeGitGoAI
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a National Program Manager to join Scan.com, a digital health scale-up making diagnostics accessible, fast, and transparent. This role will be instrumental in supporting and scaling our Workers Compensation division, driving excellence across workflows, team performance, and client delivery.
Key Responsibilities
- →Design, implement, and optimize operational workflows for the Workers' Compensation division
- →Support and manage operational teams, including training and performance management
- →Develop and track KPIs to measure operational excellence and program performance
- →Build efficient processes and systems to support the scalable growth of the WC program
- →Collaborate cross-functionally with Sales, Product, Network Operations, and Growth teams
- →Assess and support network strategy as it ties into operational utilization and state-specific requirements
- →Identify bottlenecks and implement solutions to drive operational efficiency
- →Manage relationships with suppliers, providers, and key stakeholders
- →Ensure compliance with state regulations and Workers' Compensation requirements
- →Create and maintain operational documentation, playbooks, and training materials
Requirements
- ✓Experience building and scaling operational programs, workflows, or teams in healthcare, workers' compensation, insurance, or adjacent industries
- ✓Strong program management skills with a track record of delivering complex initiatives
- ✓Deep understanding of operational excellence principles
- ✓Ability to work cross-functionally and influence stakeholders
- ✓Data-driven mindset with experience in establishing and tracking operational metrics
- ✓Excellent problem-solving skills and comfort navigating ambiguity
- ✓Experience with Workers Compensation processes, state regulations, or healthcare operations (preferred)
- ✓Strong communication skills
- ✓Bias toward action and ownership
- ✓Passion for improving healthcare access and outcomes
Benefits
- ★Salary range of $100,000 - $125,000
- ★401k
- ★Healthcare, Vision, and Dental
- ★All equipment needed for the role
- ★Flexible and remote/hybrid working options
- ★Personal Development budgets
- ★18 days PTO plus public holidays
- ★10 paid sick days
- ★Inclusive policies
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