Lead Product Analyst - Premium at Scribd

ABOUT THE COMPANY: At Scribd Inc. (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products: Everand, Scribd, Slideshare, and Fable. This posting reflects an approved, open position within the organization. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. When it comes to workplace structure, we believe in balancing individual flexibility and community connections.  It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in-person moments to build collaboration, culture, and connection. For this reason, occasional in-person attendance is required for all Scribd Inc. employees, regardless of their location. So what are we looking for in new team members? Well, we hire for “GRIT”. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd Inc., we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT-ty approach to their work. In a tactical sense, GRIT is also a handy acronym that outlines the standards we hold ourselves and each other to.  Here’s what that means for you: we’re looking for someone who showcases the ability to set and achieve Goals, achieve Results within their job responsibilities, contribute Innovative ideas and solutions, and positively influence the broader Team through collaboration and attitude. ABOUT THE TEAM The mission of the Data & Analytics team is to ensure the entire company understands business performance and trends, and to empower all business teams to make good decisions with data. The Growth organization focuses on driving sustainable subscriber and user growth across Scribd’s ecosystem, including Scribd, Everand, Slideshare, and Fable. We work to improve how users discover, sign up for, activate, and retain value across our products. Our work spans acquisition, activation, retention, and monetization, with a deep emphasis on data quality, measurement, and experimentation. ABOUT THE ROLE The Lead Product Analyst, Premium will play a critical role in shaping how we understand, measure, and optimize the end-to-end product experience across Scribd’s Premium portfolio, including the Everand and Fable apps. You are a strategic, technically strong analytics leader who partners deeply with Product Managers to influence product direction, experimentation strategy, and measurement frameworks. You bring a strong point of view on experimentation, instrumentation, and metric design, and understand how to connect user behavior to business outcomes in subscription-based products. You are equally comfortable defining analytics foundations (event standards, tracking taxonomies, data quality) and synthesizing insights into clear narratives that guide decision-making. You act as a trusted thought partner to PMs, helping teams stay aligned on what success looks like and how progress is measured across both apps. You Will - Own end-to-end product analytics for the Premium experience across Everand and Fable, spanning activation, engagement, monetization, retention, and cancellation. - Serve as a strategic thought partner to PMs, influencing product strategy through experimentation insights, funnel analysis, and feature-level measurement. - Design and lead end-to-end experimentation frameworks for Premium initiatives, including hypothesis generation, test design, metric definition, analysis, and executive-ready readouts. - Partner with Product and Data Science to establish experimentation best practices, success criteria, and statistical rigor, including the use of external experimentation platforms (e.g., Statsig or similar). - Define and maintain standardized instrumentation and event taxonomy frameworks across Premium surfaces, partnering closely with Engineering to ensure consistent, high-quality data collection. - Measure and evaluate the performance of new feature launches through clear input and output metrics, post-launch analysis, and iteration recommendations. - Build and maintain scalable dashboards and reporting frameworks in Looker and Databricks to track Premium health, product KPIs, and weekly business metrics. Conduct deep-dive funnel, cohort, and behavioral analyses to identify friction points and opportunities across both apps. - Track progress against key product goals, ensuring alignment between inputs (feature adoption, engagement signals) and outputs (retention, revenue, LTV). Present insights regularly in metrics forums and product reviews, helping teams maintain a shared, end-to-end view of Premium performance. - Ensure data quality, governance, and visibility across tracking systems, improving confidence in decision-making. - Mentor analysts and help establish best practices for product analytics, experimentation, and measurement standards across the Premium pillar. YOU HAVE - 3+ years of experience in product analytics, ideally within a consumer-facing or subscription-based product environment. - Advanced proficiency in SQL and Python or R for data analysis, experimentation support, and insight generation. - Strong experience with experimentation design and analysis, including hands-on use of external experimentation platforms (e.g., Statsig or similar tools). - Deep experience building and maintaining dashboards in BI tools such as Looker, including working with LookML and defining trusted metrics. - Experience working with modern data warehouses such as Databricks, including collaborating with Data Engineering on modeling, performance, and reliability. - Proven experience defining event schemas, instrumentation standards, and tracking taxonomies in partnership with Engineering teams. - Strong understanding of funnel analysis, feature measurement, cohort analysis, and post-launch evaluation. - Ability to synthesize complex analyses into clear, actionable insights and communicate them effectively to PMs, engineers, and leadership. - Bachelor’s degree in a quantitative field such as Statistics, Mathematics, Computer Science, or Economics (Master’s degree a plus). WHY THIS ROLE MATTERS This is a high-impact role with broad visibility and ownership across Scribd’s Premium products. You’ll help define how success is measured, how experiments are run, and how insights drive decisions across Everand and Fable. Your work will shape the analytics foundations, metrics, and narratives that guide Premium product strategy end to end. At Scribd, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $141,500 [minimum salary in our lowest geographic market within California] to $221,000 [maximum salary in our highest geographic market within California]. In the United States, outside of California, the reasonably expected salary range is between $117,000 [minimum salary in our lowest US geographic market outside of California] to $210,000 [maximum salary in our highest US geographic market outside of California]. In Canada, the reasonably expected salary range is between $148,500 CAD[minimum salary in our lowest geographic market] to $196,500 CAD[maximum salary in our highest geographic market]. We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package. WORKING AT SCRIBD INC. Are you currently based in a location where Scribd Inc. Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance: United States: Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C. Canada: Ottawa | Toronto | Vancouver Mexico: Mexico City Benefits, Perks, and Wellbeing at Scribd Inc. *Benefits/perks listed may vary depending on the nature of your employment with Scribd Inc. and the geographical location where you work. - Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees - 12 weeks paid parental leave - Short-term/long-term disability plans - 401k/RSP matching - Onboarding stipend for home office peripherals + accessories - Learning & Development allowance - Learning & Development programs - Quarterly stipend for Wellness, WiFi, etc. - Mental Health support & resources - Free subscription to the Scribd Inc. suite of products - Referral Bonuses - Book Benefit - Sabbaticals - Company-wide events - Team engagement budgets - Vacation & Personal Days - Paid Holidays (+ winter break) - Flexible Sick Time - Volunteer Day - Company-wide Employee Resource Groups and programs that foster an inclusive and diverse workplace. - Access to AI Tools: We provide free access to best-in-class AI tools, empowering you to boost productivity, streamline workflows, and accelerate bold innovation. Want to learn more about life at Scribd? www.linkedin.com/company/scribd/life [Upgrade to PRO to see link] We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [Upgrade to PRO to see contact] about the need for adjustments at any point in the interview process. Scribd Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.