Process Developer in Customer Reporting Services | SEB, Vilnius at seb

Are you looking for an opportunity to contribute your expertise to the world of Customer Reporting Services? We are seeking a Process Developer to join our team and play a key role in driving our department's process strategy and transformation into a more data and intelligent automation - driven organization, enhancing efficiency and innovation. About the role: You will be part of a professional process development team, accountable for defining and driving process strategy and securing realization of effects. Cross collaboration and interaction with other SEB teams with focus on continuous improvement and processes optimization from end-to-end perspective is the essence of our daily work. In this role, you will contribute to key transformation initiatives within the department, supporting process efficiency, automation, and quality improvements. You will also have the opportunity to engage in activities related to data usage and process insights, helping strengthen decision-making and operational effectiveness across the area. You will be reporting directly to the department’s Process Manager. As a Process Developer, you will be responsible for: • Contributing to the development of the process strategy, including defining and articulating the future state process vision in alignment with business and product strategy • Managing of the assigned initiatives, ensuring clear scope, progress tracking, stakeholder alignment and successful delivery of expected outcomes • Identifying and prioritizing opportunities to optimize workflows, integrate new technologies and/or use external partners’ digital solutions to increase automation level and improve the quality and speed of data-driven decision-making for better customer outcomes • Collaborating with cross-functional teams to analyse, design and implement optimized processes • Using data and process intelligence tools to evaluate process performance, identify bottlenecks, mitigate risks, and support facts-based decision-making • Representing Customer Reporting Services in various initiatives across divisions (migrations, infrastructural changes, projects, etc.) • Collaborating with process development community in Customer Lifecycle Services organization To thrive in this role, we believe you have: • Work experience in change management • Understanding of agile ways of working • A team player mindset with good networking skills • Proven leadership skills (preferred) • Willingness to take ownership and drive things from the start to the conclusion • Experience with process intelligence tools such as process mapping, process monitoring, or process mining to identify inefficiencies and improvement opportunities • Familiarity with SQL and data visualization/automation tools such as Power Apps, Power BI, Tableau, Looker, or Python would be considered a plus • Excellence in English • Willingness for a challenge and readiness to transform the area What we offer: • Entrepreneurial Scandinavian environment • Extensive training and learning opportunities • Work-life balance • Friendly and welcoming culture Do you want to be a part of SEB? Welcome to join our inspiring culture and dedicated team of 1700 professionals. Our office offers both work and leisure areas, including a gym, library, game room, roof terrace, and more.   Click here to read all about it: [Upgrade to PRO to see link]   We are looking forward to your application by April 23, 2026. Since we select candidates continuously, feel free to send in your application before the deadline.   Learn more about working at SEB here: [Upgrade to PRO to see link]    It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.   #GSV