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Mid LevelFull-time
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
Key Responsibilities
- →Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
- →Ensure customers are technically healthy and on the most recent version of our product
- →Identify criteria for assisting your customers by using Success Plays in the Success Platform
- →Promote ServiceNow customer success stories and processes
- →Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
- →Work with ServiceNow teams to improve product adoption and increased footprint
- →Ensure any escalated client issues are resolved quickly, using resources from across the company ecosystem
